Data in action: what SA can learn from integrated ecosystems

Across South Africa, many citizens are already familiar with seamless, data-driven experiences, often through services in the private sector. In these environments, data is used to support more connected and responsive interactions, shaping how services are delivered...

The cost of doing nothing just went up

Rising IT hardware costs and supply constraints now carry real operational and financial risks, writes Marcelle Steyn: strategic sales lead at InnoVent. There’s a disconnect in many South African businesses right now. IT teams are under pressure to deliver on refresh...
I think I gave my AI an anxiety disorder

I think I gave my AI an anxiety disorder

By Barry Buck – I said something to my project manager last week that started as a joke and has been quietly haunting me since. Anthropic might owe me money – because between the last-minute requirements and the volume I push through it, I am fairly sure I am...

Infrastructure is the real hurdle for SA’s AI bots to overcome

In the world of AI voice technology, the difference between a satisfied customer and a frustrated hang-up is measured in mere milliseconds. By Bruce von Maltitz, CEO of 1Stream While the global hype focuses on the brilliance of Large Language Models (LLMs), the real...
SA’s circular economy could be in for a boost

SA’s circular economy could be in for a boost

South African solar and battery backup consumers are in for yet another round of industry-wide price increases, but it’s not all bad news. By Lance Dickerson, MD of Revov SA But before we dig into that, no discussion about the proliferation of behind-the-meter solar...
Local language models critical for accurate AI transcription

Local language models critical for accurate AI transcription

As AI becomes more deeply embedded in business systems, South African companies need to assess whether the underlying language tools are fit for the local market. This is the view of Euphoria Telecom MD Warren Hawkins, who says: “Transcription accuracy is becoming a...