Jul 17, 2020
The automation journey should begin by identifying the mundane, repetitive processes that are essential to a business but that consume valuable staff time. “Every business has them: dull, repetitive tasks that need to be done but that can be soul-destroying and...
Jul 3, 2020
Digital transformation has become an operational necessity. It is the roadmap to process, the journey to digitalisation success and the GPS coordinates the organisation needs to shift gears into the future. It is the step taken by public and private sector to invest...
Jun 15, 2020
In South Africa, manufacturers experience significant challenges. From the stuttering economy to the lack of skills development, there are obstacles that prevent industries from pushing forward into a new era of automation and robotic solutions. Due to the effects of...
Jun 12, 2020
The arrival of Covid-19 and its impact on the economy threatens to undo the careful technology investments made by businesses. By Hemant Harie, MD of Gabsten Technologies Over the past decade, digital-centric and data-driven business environments have been gaining...
Jun 11, 2020
Want your chatbot design to deliver genuine customer engagement? Build it properly, writes Matt Grobler, pre-sales engineer at Inovo. Chatbots don’t work. Well, not unless they’ve been integrated intelligently and strategically to create a seamless...
Jun 1, 2020
The implications of a move to level 3 lockdown are quite significant for businesses. For businesses, this means preparing for level 3, as well as having contingency plans in place to go back to level 4 or level 5 if need be, says Euphoria Telecom CEO John Woollam. The...
