Digital transformation – keeping pace with progress

A technological revolution of unsurpassed dimensions, digital transformation is taking place at breakneck speed and is radically changing the face of client interactions. Client expectations are escalating rapidly and moving in new and different directions. This is...

Corporate entrepreneurship, innovation keys for growth

With South African business facing ongoing challenges posed by the drought, dwindling levels of consumer spending, reducing margins and the risk of a ratings downgrade, there has never been more demand for ‘corporate entrepreneurs’ – particularly in...

Digital transformation: threat or opportunity?

The accelerating pace of digital transformation is forcing us to question who we are and what we do – as individuals, as companies, and as a country, writes Mpumi Nhlapo, head of solutions and demand delivery at T-Systems South Africa. This revolutionary shift...

Change management: more than an afterthought

Little has improved in change management practices since 2013 when a Gallup report announced that 70% of change initiatives fail. Yet, change management is more critical than ever as business models are subjected to constant disruption. According to Basetsana Magano,...

Digital journeys continue to evolve

As companies continue on their journeys of digital transformation, the way business is being conducted is fundamentally changing. Gone are the days when consumers had to wait for operating hours to get information, or when they required a physical, human interaction...

Digital transformation: threat or opportunity?

The accelerating pace of digital transformation is forcing us to question who we are and what we do – as individuals, as companies, and as a country, writes Mpumi Nhlapo, head of solutions and demand delivery at T-Systems South Africa This revolutionary shift towards...