Jul 25, 2017
Many companies don’t really understand what “digital” actually means–or, more importantly, what capabilities they need to prosper in a digital economy. In this first of a series of articles on digital, we build an understanding of what digital...
Jul 20, 2017
According to a recent survey by E-consultancy, customer experience will overtake price and product specifications as the key brand differentiator by 2020. Add to this the fact that customers are more digital than ever, demanding an omni-channel interaction model with...
Jul 18, 2017
In any business, data holds the power to drive the bottom line, ensure uptime and feed an informed strategy for the future. With financial constraints impacting facility operations, managers face decisions about how to maximise their workforce and make the most of all...
Jul 11, 2017
Technology is evolving at an ever-accelerating pace, driving new business models, and even disruptive new businesses that could not have existed previously. Any business should have digital transformation at the heart of its corporate strategy or, risk becoming...
Jul 11, 2017
Manufacturing today is no longer simply about making physical products but about finding new ways to create and capture value for the end user. Changes in consumer demand, the nature of products, the economics of production and the economics of the value chain have...
Jul 10, 2017
Shadow IT is not a new concept. It emerged as a result of employee frustration from IT departments’ often rigid rules and inflexible standards. These issues impacted IT’s speed to deliver services and meet employee requirements. Unfortunately, while Shadow...
