Stop optimising technology in silos

Reliability, delivery speed, security, cost and application experience are often managed by different teams. The customer, however, experiences only one service, writes Byron Phillips, head of managed operations at Synthesis. Modern technology operations have become...
AI raises the cyber stakes for African enterprises

AI raises the cyber stakes for African enterprises

Generative AI has done to cybercrime what it has done to content production: collapsed the cost and the skill required to produce convincing output at scale. For African enterprises, that shift is arriving faster than most governance frameworks can absorb it. By Wayne...

A hybrid approach can balance AI’s costs, risks and rewards for SMEs

Generative artificial intelligence (GenAI) is among the fastest-adopted technologies in business history. Research from Google and Ipsos found that 70% of online adults in South Africa have used an AI chatbot, and three-quarters said AI is useful in the workplace. By...

Can SMEs afford AI?

For large enterprises, artificial intelligence is rapidly becoming a serious business investment. For smaller businesses, the question is rather more uncomfortable: can they afford to participate? By Kuben Ramsamy, head of sales at HPIFS Africa AI is moving from an...

AI adoption should start with the work, not the tool

Across Africa, there is no shortage of AI pilots. PwC’s 2026 research found that 82% of organisations are running them, while 64% of workers are already using AI. However, few organisations have managed to scale that activity across the enterprise, writes Dillon Gray,...