AI agents augment human expertise in ICT professional services

AI and agentic AI are proving transformative in many use cases, but they aren’t a replacement for human expertise in the ICT professional services space. This is according to Paul Field, professional services/managed services business leader at CASA Software....

Your IT asset register is probably lying to you

Most CIOs believe they have a technology cost problem but many actually have a visibility problem, writes Marcelle Steyn, strategic sales lead at InnoVent. The uncomfortable reality is that a surprising amount of technology inside organisations today is either...

The reason behind all those failed enterprise AI projects

The failed pilots piling up inside South African organisations are not because AI is bad business technology. It’s a reflection of a deeper issue AI mirrors – and the usage bill is what makes that reflection harder and harder to ignore. By Warren Olivier, regional...

AI success depends on network visibility

AI can be said to be dominating business agendas and strategic discussions – but new research by Broadcom reveals that the biggest obstacle to successfully deploying AI in fact the network supporting it. Broadcom’s 2026 State of Network Operations research...

Africa’s AI advantage will be built in production

AI has become remarkably easy to demonstrate, yet deploying it well remains a far harder test. By Paul Spagnoletti, chief revenue officer of Synthesis A convincing prototype can now be assembled in days, sometimes hours. The real work begins when an organisation...