Defy gravity and survive disruption

Will your business still be available in 10 years? Many won’t be. By Alex Galbraith, chief technology officer: cloud services at SoftwareOne The pace of change is such that even Moore’s Law is being left behind. Hyperbole or not, Nvidia’s AI hardware supremo Jensen...
Build a resilient data protection strategy for the AI era

Build a resilient data protection strategy for the AI era

Data is a critical asset to any business, and its protection has become more complex and essential than ever before. And so, as organisations continue to scale their digital transformation initiatives, the need for robust, reliable and resilient backup strategies has...

Network bottlenecks may be holding back your AI progress

Over the last decade, businesses have come to appreciate the network’s role beyond its connectivity offering: it has been vital in supporting the ever-evolving digital demands of today’s workplaces – from enabling a work-from-everywhere culture to unlocking the...

AI inference yields value for Africa’s businesses

Every second, millions of AI models across the world are processing loan applications, detecting fraudulent transactions, and diagnosing medical conditions generating billions in business value. Yet most organisations are still struggling to bridge the gap between AI...
Warehouse leaders uncertain how to start with automation

Warehouse leaders uncertain how to start with automation

Zebra Technologies has found that 82% of warehouse decision-makers in Europe agree that increased use of technology and automation boosts frontline productivity, but almost six in 10 (57%) don’t know where to start automating in the warehouse. The findings appear in...

Smart bots and ‘press 0 for an agent’ are finally equals

The world of customer experience (CX) is going through a big transformation driven by the remarkable advancements in Artificial Intelligence. For businesses the excitement is real, and for consumers in South Africa, customer support can become brilliant experiences in...