Infrastructure is the real hurdle for SA’s AI bots to overcome

In the world of AI voice technology, the difference between a satisfied customer and a frustrated hang-up is measured in mere milliseconds. By Bruce von Maltitz, CEO of 1Stream While the global hype focuses on the brilliance of Large Language Models (LLMs), the real...
SA’s circular economy could be in for a boost

SA’s circular economy could be in for a boost

South African solar and battery backup consumers are in for yet another round of industry-wide price increases, but it’s not all bad news. By Lance Dickerson, MD of Revov SA But before we dig into that, no discussion about the proliferation of behind-the-meter solar...
Local language models critical for accurate AI transcription

Local language models critical for accurate AI transcription

As AI becomes more deeply embedded in business systems, South African companies need to assess whether the underlying language tools are fit for the local market. This is the view of Euphoria Telecom MD Warren Hawkins, who says: “Transcription accuracy is becoming a...

Connectivity becomes a board-level strategic issue

There was a time when connectivity was seen as infrastructure, or worse, as background noise for the IT department while business decision-makers focused on more important decisions. Those days are long gone, writes Willem van Zyl, chief technology officer at...
A seven-nation army couldn’t hold my backlog

A seven-nation army couldn’t hold my backlog

By Barry Buck – Anyone who has stood in a Champions League stadium knows the sound. Stomp, stomp, clap. The White Stripes riff converted into a 60 000-person chant before kick-off. There is no better soundtrack for enterprise project queues in 2026. The work...