Automate business processes through the power of AI

Most mid-sized to large organisations in South Africa have made significant investments in IP-based surveillance systems, with a heavy focus on detecting and preventing crime. From warehouses, factory floors and offices to shops and parking lots, organisations have...

Digital transformation success hinges on effective change management

Organisations seeking to unlock efficiency and optimisation gains through the deployment of new technologies run the risk of having their digital transformation efforts undermined through poor user adoption. This is the view of Valencia Karageorgiades, technology...

When it comes to AI, bigger is not better

AI is seemingly everywhere and becoming more pervasive. It didn’t start with ChatGPT, but its arrival on the scene in November last year has ratcheted up the stakes. By Jan Wildeboer, EMEA open source evangelist at Red Hat In the technology world, we...

A modern CCM platform won’t make you ditch legacy systems

Modern enterprises largely acknowledge that in the hyper competitive digital world, customers have options and remain loyal out of choice. With this in mind, it is crucial for businesses to invest in modern and agile communication tools. By Mark Todes, director and...

Is AI a friend or foe of business?

In today’s rapidly evolving business landscape, the potential of artificial intelligence (AI) cannot be overemphasised. It has the power to drive innovation and enhance customer experiences. By Raeford Liebenberg, manager at Silver Moon IT However, amongst the...

A strong digital core is essential for reinvention

In the future all companies will be digital companies, and those that rise to the top will be those that embrace the seven secrets of successful, constant business reinvention, according to a leading global professional services company Accenture. Nitesh Singh, MD and...