ISPs are reshaping their relationship with FNOs

Recent studies show that the average internet speed in South Africa is significantly lower than the global average, with rural areas experiencing even worse performance. By Tholo Lerotholi, co-founder of Merge X According to Ookla’s Speedtest Global Index, South...
Telcos must embrace data-driven CX strategies

Telcos must embrace data-driven CX strategies

Customer experience (CX) plays a crucial role in determining success in today’s interconnected world of modern telecommunications. As consumers increasingly demand seamless connectivity and personalised service, innovative CX solutions must become a top priority...

5G drives infrastructure investment and digital inclusion in Africa

The advent of 5G is one of the most important technological developments for the global economy in the last few years. High-speed mobile connectivity is catalysing dramatic digital transformations around the world, bringing to life exciting new applications in the...

Cost optimisation drives FTTB for the SME

Micro, small and medium sized enterprises (MSMEs) comprise 90% of companies globally, providing 70% of employment and nearly 50% of the global gross domestic product (GDP). By Alain Schram, sales manager at Vox They’re the heart of the economy and the pulse of...
Don’t write the telephone call’s obituary just yet

Don’t write the telephone call’s obituary just yet

In a world where you can wish your mom on her birthday, hail a ride and chat to your bank without ever having to make a phone call, it may seem, on the surface, that voice calls are dead. By Warren Hawkings, MD of Euphoria Telecom And while we may never have to make a...

Low Earth orbit satellites a game-changer for industry innovation

While NTT Data has been offering satellite services for over a decade, its new integrated GEO-LEO solution, together with established fibre and wireless alternatives, is expected to enhance connectivity for multiple use-cases. Greg Hatfield, vice-president of...