Jan 9, 2025
Around the world, telecommunications service providers are constantly evolving, adapting reconfiguring themselves to meet new industry and client expectations. At the same time, telecoms are drivers of innovation; they have to keep up with the latest trends, and...
Dec 31, 2024
The world of mobile connectivity is not just evolving, it’s promising a future that ensures the industry will not stagnate but continue to drive enhanced experiences. By Divyesh Joshi, chief strategy and transformation officer at MTN SA From the first SMS in the...
Dec 24, 2024
Artificial intelligence (AI) is rapidly transforming the telecommunications industry, driving operational efficiencies, optimising network performance, and significantly enhancing customer sxperience (CX), writes Mirza Bukva, head of telecom partnerships Africa at...
Dec 4, 2024
When 5G first arrived, it was advertised as a revolution in connectivity, promising blazing speeds and instant data access. But for most of us, the experience has been more evolutionary than revolutionary. By Rakesh Lakhani, head of networks solutions at Ericsson...
Nov 27, 2024
Telecommunications fraud is on the rise in South Africa, with the sector seeing one of the highest suspected digital fraud attempt rates globally. In 2023 alone, 15,5% of all suspected digital fraud attempts in South Africa targeted the telecom industry, marking a...
Nov 15, 2024
We’ve seen a number of consumer trends in 2024 shape how businesses connect with their customers. These range from how people shop to how they expect to be served By Warren Hawkins, MD of Euphoria Telecom Adapting to these and ensuring that your business keeps pace...
