Unlocking the 5G promise

As we head further into 2019, the world of telecoms continues to be abuzz with talk about 5G networks. 5G represents an exponential step-change from our current cellular data networks (3G and 4G), promising speeds hundreds or even thousands of times faster than we...

Growth opportunities for African telecoms operators

While the telco industry may have seen its traditional revenue streams decline further in 2018, thanks in part to the popularity of over-the-top (OTT) services such as WhatsApp that offer low-cost alternatives to messaging and voice calling, the industry is still set...

What’s your VoIP call quality number?

Many of us know our total cholesterol number and some of us even know our systolic and diastolic blood pressure numbers. However, when it comes to our business lives, do we have any idea what call quality we’re receiving from our corporate Voice over Internet...

Key technologies for telecom digital transformation

Enterprises have been undertaking digital transformation for years. However, only recently has the telecom industry started to specifically focus on digital transformation to improve customer experience and increase network automation and agility. By Michael Howard,...

The impact of blockchain on telecoms

With the blockchain expected to contribute almost $1 billion to the telecoms sector within the next five years, the technology clearly offers more than just a vehicle for cryptocurrency. From smart contracts to speeding up inter-carrier settlements, the blockchain has...

New year brings new and improved technologies

Every year starts with excitement as many new tech trends and technologies emerge that are fast changing the way we work and interact with others. In fact, technology is revolutionising the way we do business. Cloud-based communications has proven to be a substantial...