Why ID verification matters for African mobile operators

According to the 2017 Mobile Economy Report of the GSM Association, Africa currently has 420-million unique mobile subscribers representing a 43% penetration. By Sherry Zameer, senior vice-president: IOT for CISMEA at Gemalto By 2020, the Report predicts that...

VoIP is affordable and reliable

VoIP (Voice over Internet Protocol) offers the best communications solution in a challenging business environment because it is more affordable than cellular and more reliable than copper. VoIP is also feature-rich which enables SMEs to run enterprise-grade platforms...

Harnessing AI to transform customer experience in telecoms

Telecommunications operators are generally very large enterprises, serving millions of retail consumers and thousands of enterprise / corporate clients. The sheer size of the customer base can make it very difficult to provide exceptional customer experiences for...

TV White Spaces a rural Internet game-changer

By finally publishing regulations on the use of Television White Spaces (TVWS), South Africa’s Independent Communications Authority of SA (ICASA) has paved the way for two significant turning points in the country’s rollout of Internet access to its...

New technologies expand satellite markets

Satellite has proved its worth as a connectivity medium in areas where there is no fixed line infrastructure. While it has remained a niche solution as a result of the logistics involved in the installation and management of the dishes, new technology is promising to...

Ever tried to switch your business to prepaid?

The next time you walk into a mobile phone store, ask for 100 active prepaid SIM cards and see the look their faces, suggests Hein Koen, director mobile telecoms service provider Flickswitch. The fact is, prepaid is often not seen as an option by businesses. But many...