BFSI industries seize the GenAI opportunity for greater inclusion
South Africa's Banking, Financial Services, and Insurance (BFSI) sectors are on the cusp of a transformation, fueled by the nation’s ambitious digital agenda and the burgeoning potential of artificial intelligence (AI). By Langa Dube, country head and executive...
Agentic AI the next wave of transformative banking
For decades, banks have relied on rule-based automation and conventional AI to streamline processes and reduce costs. These systems, while effective for repetitive tasks, are limited by their rigidity. Agentic AI promises a future of truly intelligent, adaptive, and...
Digital wallets open the doors to a whole new paradigm
Describing the payments environment as “dynamic and fast-moving” would border on cliche and be an understatement. By Paul Wenborn, business development manager at Ecentric Sweeping comments such as these must come from a place of deep market knowledge and confidence....
Absa’s digital transformation journey with SAP
When financial services group Absa began its ERP transformation journey more than a decade ago, the goal was ambitious: build a unified digital platform that could support operations across multiple African markets, streamline finance and procurement processes, and...
Cybersecurity is key to underpinning Africa’s open banking dream
Africa’s financial sector is evolving fast. Open banking – the model where banks share customer data securely with third parties via APIs – is starting to take root across the continent. In markets like Nigeria, Kenya and South Africa, fintech innovation is driving...
Counting down to the death of the magstripe
With just nine months to go until the March 2026 deadline set by the Payments Association of South Africa (PASA) for the industry-wide replacement of magstripe fleet cards, Payment24 in close partnership with its partners, is already prepared. With traditional...
Change Logic and BankservAfrica’s EPMO drive a Structured Change Management Approach for Payments Modernisation Success
Partnering with Change Logic, BankservAfrica successfully delivered a successful change enablement programme for one of South Africa’s ambitious payments modernisation initiatives. Through a structured and deliberate approach to change management, BankservAfrica...
How insurers can manage premium skipping
Insurers plan for lapses in insurance policies, but in tough financial times, lapse rates tend to go up, writes J’Mari Kloppers, senior solutions engineer at Root platform. Traditional insurance approaches to unpaid premiums rely on punitive measures: stern warnings,...
Buy now, panic later: A legal deep dive into SA’s payment revolution
Buy Now, Pay Later (BNPL) payment options have strutted onto South Africa’s financial runway with the swagger of innovation — offering interest-free instalments, bypassing traditional credit checks, and boasting sleek user interfaces that make old-school lay-bys look...
Why fintechs should know about PEPs and PIPs
If you’re a fintech operating in South Africa, your business relationships with a Politically Exposed Person (PEP) could lead to a very serious misstep within your business without the proper due diligence. That’s because screening for PEPs and Prominent Influential...
How macro trends in the credit solutions market are evolving
Navigating the current volatile geopolitical and macroeconomic landscape is crucial for businesses to ensure uninterrupted trade and finance access. Global economic resilience is being tested by escalating geopolitical tensions and trade relations. At the same time,...
How fintech is shaping SA’s digital payment infrastructure
When we think of financial access, we often think of the 'front door' – the point-of-sale, the payment link, the app. But beyond that door is a complex ecosystem that powers every transaction, every transfer, every financial decision. By Mpho Sadiki, group MD for...