User experience remains the main differentiator for successful financial services organisations and digital transformation provides the only scalable answer. By Ricardo Ferreira and Michael Brown of Fortinet The digitisation of products, services, and operations is...

Internationally, open banking has been seen as a financial revolution - bringing about ways for consumers to feel more empowered than ever before, enabling them to be vetted and easily gain access to what they need given their lifestyle needs. Simply stated, open...

Globally, insurers are under pressure to find more innovative ways of delivering on customers' need for more personalised solutions. Low-code and no-code platforms provide insurers with a more flexible and efficient approach to developing data-driven solutions that...

FTX, a major cryptocurrency exchange, and FTX.US, its US branch, filed for Chapter 11 bankruptcy on 11 November 2022. This is just the latest disturbance to hit the extremely volatile cryptocurrency market - a market that has repeatedly avoided all efforts at...

The 2022 SITEisfaction survey emphasises the need for digital inclusivity in digital banking for clients, stating that banks should empower clients to use digital platforms autonomously, which allows them to stay in better control of their finances. By Blessing Mgaga,...

The South African banking sector remains fiercely competitive with challenger banks and niche lenders intensifying the race. When it comes to securing both the lucrative SMME sector as well as a consumer market more willing than ever to switch, finding ways to curate...

In a digitally transformed world, trust is becoming an increasingly valuable commodity. This is especially true when it comes to long-term insurance. Consumers need to feel confident that their insurance provider will be there for them in the long run, but in a world...