Using social media data in life insurance
With more than 30-million South Africans active on social media, insurers have a wealth of unstructured data to tap into. By Nelson Camara, go-to-market executive at SilverBridge Insurers can effectively 'listen in' to their customers, apply predictive modelling, and...
Tech innovation drives insurance trends
The buzzwords for the past two years have been future-forward with all-encompassing terms like 'digital transformation', 'AI' and 'blockchain', but 2023 brings with it a sobering reality. With a tough economic outlook, the pressure is now on for insurers to deliver...
Things to keep in mind about insurtech APIs
The number one challenge insurance companies face today is their ability to innovate at speed. The gap between market opportunities and insurers’ ability to launch products that address those opportunities is particularly difficult to close. This is the word from Louw...
SA payments industry shows cautious signs of good growth in 2023
The South African payments industry can expect steady, if cautious growth over the next year. However, like the general economy, much of the growth shareholders are looking for will depend on a stable macro environment and good access to skills, says global...
Only technology can save the tedious, costly insurance industry
Aging insurance companies have a customer experience problem, but hope is on the horizon, writes Wojtek Gudaszewski, founder and chief operating officer of Nsure.com. When new technology disrupts a legacy industry, it's usually consumers who demand and drive the...
Ukheshe, Coinvest partners to help students in need
With the national unemployment rate hovering at around 40%, it's clear quality education is a necessity in South Africa, but despite the dire need higher education remains out of reach for millions of young people. With the aim of providing individuals from...
FSCA declares crypto assets a financial product
The Financial Sector Conduct Authority has published the first of what will be a series of regulations to manage crypto assets and their providers. By Dawid de Villiers, partner, Lerato Lamola, of counsel, and Analisa Ndebele, associate from Webber Wentzel Following...
Risk and compliance implications of AI in the insurance industry
Potentially, artificial intelligence (AI) can reshape the insurance industry. From claims processing and improved application management to delivering on-demand solutions and providing enhanced advisory services, its impact can be far-reaching. By Angelique Strumpher,...
Embrace cryptocurrencies, but understand the risks
Any physical, intangible, financial or non-financial investment has an element of risk associated with it and an investor can either accept the risk, try to mitigate it or avoid it entirely. However, to do any of these, the risks must first be understood. By Wiehann...
Insurtech makes regulatory compliance real in a data-driven world
The looming January 2023 deadline for compliance with the latest evolution of the International Financial Reporting Standard, IFRS 17, has brought the critical issue of visibility of data to the forefront for many insurance companies. "Insurance companies still...
BaaS: tomorrow’s financial solutions, today
A multitude of virtual banking and payment options, cardless and accountless services, and now, banking as a service (BaaS) are making financial inclusion the norm instead of a privilege, says Anton Coertzen, chief commercial officer of fintech enablement partner...
Embracing Open APIs for insurance growth
An Open API (application programming interface) provides standards for how different software communicate with each other. By Annalie Terblanche, product manager at SilverBridge Taking it a step further, an Open API specification (OAS) allows both humans and computers...