Anti-fraud analytics booms as cyber war rages
Insurers’ use of predictive analytics to fight fraud has reached an all-time high, according to the latest insurance fraud technology study by the Coalition Against Insurance Fraud and analytics and AI leader SAS. The State of Insurance Fraud Technology study reveals...
Visa Everywhere Initiative 2022 invites fintech, payment startups to showcase solutions
The Visa Everywhere Initiative (VEI), a global open innovation program, is inviting fintech and payment startups to showcase their innovative products and solutions, with finalists gaining first hand exposure to key fintech stakeholders across banking, merchant, VC...
Will 2022 bring crypto regulation to SA?
Towards the end of last year the news broke that Binance, the world’s largest international cryptocurrency exchange by volume, had withdrawn their application for a license to operate a crypto exchange in Singapore due to regulatory issues. While the news may have...
2022 an opportunity for financial services metamorphosis
For financial services firms and insurers, the customer relationship is built on trust earned over many years. In turn, these businesses have to be able to trust their foundational IT systems to deliver the requisite uptime, performance, and security. By Monica Sasso,...
Intelligent interactions better serve financial customers
The bank of the future is one that's capable of using intelligence, automation and technology to meet the hyper-personalisation demands of the customer. By Wynand Smit, CEO of Inovo The bank of the future is described by McKinsey as one that can leverage automation...
A2A will transform payments for a digital world
In South Africa, account-to-account (A2A) payments are starting to bring about a revolution when it comes to the concept of how payments are managed. By Andre Hugo, CEO and co-founder of Spot Money SA However, this method of moving money directly from one account to...
Payment trends to watch in 2022
There is an ever-increasing number of ways for consumers to pay for goods and services. Clinton Leask, business development lead at Pay@, reflects on the trends that took shape in the payments space over the past year and what can be expected in 2022: Of course, there...
Must have features for an insurance customer self-service portal
According to a Gartner study, by 2022, 85% of all customer service interactions will start with self-service. For the insurance industry, it's become increasingly important to digitise the customer journey and offer tools that empower customers to find information,...
Advice for first-time share traders
Fred Razak, chief trading strategist for CMTrading, shares his thoughts on the evolving trading landscape in South Africa, and a few thought starters for budding local traders. I have seen the South African market galvanize and truly move forward over the past eight...
Fintech review and predictions for 2022
Fintech has gone mainstream and is no longer a niche sector. There are now over 26 000 fintech companies globally that employ half a billion people. By Dominique Collett, senior investment executive at Rand Merchant Investments and the head of AlphaCode The pandemic...
Low-orbit satellites could improve banking for developing world
Will residents of the developing world thank their lucky stars as low Earth orbit (LEO) satellites start to usher in the next era of global digital transformation? By Anat Hoida, FICO MD: focused industries The cause of Africa's internet deficiency is, predictably,...
Insurance risk managers must embrace technology disruption
The accessibility of sophisticated artificial intelligence (AI) and machine learning (ML) algorithms, enabled by the high-performance capabilities of cloud-based data centres, mean insurers can more readily embrace a culture of innovation when it comes to their...