Data management key to the digital transition of African banks
The digitisation process is completely transforming the African banking sector, but big questions remain over the speed of that transformation and the nature of the changes. By Gary Allemann, MD of Master Data Management According to an African Digital Banking...
Angolan bank modernises to meet digital demands
Banco Angolano de Investimentos (BAI), the full-service bank in Angola serving more than 1,5-million retail and corporate customers, has modernised its technology infrastructure, enabling it to meet the increasingly digital demands of its growing customer base. With...
Pay@ partners with Stitch
Payments aggregator Pay@ has partnered with payments and data Application Programming Interface (API) fintech Stitch, allowing billers and merchants to easily accept secure payments from customers via Instant EFT. Additionally, billers and merchants will be able to...
Predictive data intelligence removes instant cross-border transaction hurdles over SWIFT
SWIFT has announced a new capability that uses its global intelligence on past cross-border flows to predict potential problems before new international payments are sent. The new service analyses previous flows on the SWIFT network to identify accounts that have been...
How insurtech can ease insurance business pain points
Insurance companies face myriad challenges in 2022, many of which can be solved with insurtech. This is according to Louw Hopley, CEO of Root, who echoes McKinsey study's view that younger, digitally savvy market segments, in particular, consider insurance companies...
Absa Corporate and Investment Bank selects TCS BaNCS for custody business
Tata Consultancy Services (TCS) announced that Absa Corporate and Investment Bank has selected TCS BaNCS Global Securities Platform to transform and modernise its investor services offerings and enrich customer experience across the trade and corporate actions...
Embracing a digitally driven culture of innovation in insurance
Insurers have focused on ways to reinvent themselves for a digitally driven market where the customer experience has become even more of a priority than in the past. By Nelson Camara, go-to-market executive at SilverBridge End users are clamouring for self-service and...
Card and mobile money interoperability critical to empowering African consumers and entrepreneurs
When I founded MFS Africa more than a decade ago, I set a simple measure of success for the business: to facilitate access for my mom's honey business in Porto-Novo, Benin, to collect payments from her customers from across the continent - and to make the process as...
Automation technology is set to redefine the finance industry
The financial services sector is the recipient of dramatic digital transformation, writes Daniel Goldberg, co-founder and CEO of Bridgement. We may be familiar with the more consumer-facing elements such as the proliferation of mobile banking and internet banking, but...
Payment ecosystem must find the commercial carrot to move away from cash
The South African payment ecosystem will need to increase co-operation if it hopes to reduce the country's over-reliance on cash. And, while the regulator still has a big part to play in the solution, flipping the way payments are generally incentivised in favour of...
Millennials and fintechs are redefining financial services
Millennials have received an especially bad reputation in the media over the past decade, characterised as lazy and entitled, and attributed as the reason for the so-called "death" of a number of industries, from the diamond industry to even beer and napkins. By...
Business telephony and CRM platforms are game-changers for insurance companies
Top players in the insurance industry area adopting full-service VoIP, cloud-hosted business telephony and CRM platforms. John Woollam, CEO of Euphoria Telecom, shares five ways this is changing the insurance industry. Higher volume, quicker turnaround Large insurance...