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The next frontier for AI in banking

Delivering on AI has become both a buzzword and a pressure point for organisations globally. There is also a gap between its adoption and its ability to deliver value. The McKinsey State of Organisations 2026 report surveyed executives across 15 countries and 16...

The bank of the future will need to serve people and AI agents

For years, digital banking has been measured by access. Ensuring clients can open an account without visiting a branch, transact from a phone, or get help outside normal banking hours shaped the first wave of banking digitisation and changed how millions of South...

King Price cuts claims turnaround times with AI

AI is no longer a future-facing concept in insurance. Increasingly, it is becoming a practical business tool that helps insurers make better decisions, respond more quickly, and protect the integrity of the claims process. At King Price Insurance, enterprise AI (EAI)...

Visa makes the smartphone a cash register

Visa has announced new capabilities across Visa Accept and Visa Direct that are designed to expand how smartphones can accept and send digital payments. The updates are intended to make it easier for small businesses in emerging markets — from street vendors to...

ASAPP expands membership

The Association of South African Payment Providers (ASAPP) has expanded its membership from eight to 15 companies within its first year of operations, strengthening its role as a collective voice for fintech payment providers. Since launching last January, ASAPP has...

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