Claims automation, innovation are key to client satisfaction
In Aon's 2019 Global Risk Management survey, failure to innovate or meet client needs was pegged as the #9 risk facing businesses around the globe. A year later, the Covid-19 pandemic and subsequent global lock-downs have magnified the need for digital technology...
Covid-19 drives more consumers to digital platforms for insurance
Covid-19 may be contributing to the growing number of consumers who are using digital channels to take up or maintain their life insurance. This is according to FNB Life, which reported a 22% year-on-year increase in customers who take up or maintain their life...
SA’s insurance market still has room for growth
The South African insurance market has undergone remarkable changes over the years with each stage in the evolution presenting opportunities for growth and new business models. This is the word from Thokozile Mahlangu, chief executive of the Insurance Institute of...
Mastercard announces Fintech Express
Mastercard has launched Fintech Express in the Middle East and Africa (MEA), a programme designed to facilitate emerging fintechs' launch and expansion. Mastercard Fintech Express is designed for all types of fintechs: established fintechs wanting a direct license...
SWIFT to enable instant, frictionless payments and securities processing
SWIFT has announced that, over the next two years and beyond, it will fundamentally transform payments and securities processing, retooling cross-border infrastructure as part of a new strategy approved by its board to enable the world's financial institutions to...
VMware VeloCloud SD-WAN transforms Bidfood infrastructure
As part of its strategy of migrating to a cloud environment and future-proofing operations, national food services distributor Bidfood has implemented VMware SD-WAN powered by VeloCloud and transformed its network infrastructure for high availability, scalability and...
Is Africa heading towards a cashless society?
Cash may have traditionally been king, but Covid-19 has contributed to a faster pace of digital payment adoption. Recently, on AlphaCode's monthly Industry Insights webinar, two global fintech players discussed the emergence of a plethora of digital payments and...
As 2020 draws to a close, what’s next for banks
If you spent any time in your childhood swimming in the sea, there's a fair chance you remember the feeling of being dumped by a wave. By Mandy Duncan, country manager at Aruba Networks For those brief moments in time, your feet lose the ground and mild panic sets in...
Will banking brands disappear in the drive for digital integration?
As the march of technology advances in almost every facet of human life - from online shopping to financial transactions to e-learning - major, traditional brands that were built on their physical and market presence are forced to adjust to potential disruption. By...
SA insuretech updates SaaS solution
South African insuretech Briisk has launched a new version of its Briisk Instant Transaction Platform (ITP). The Briisk ITP is a cloud-based insurance solution that provides reinsurers, insurers, underwriting managers, brokers and agents with the automation of the...
How the payments industry could survive a second Covid wave
The expectation of the second spike in Covid-19 cases poses a unique risk to businesses both in physical space and on the Internet. The first lockdown posed quite a few challenges, however, it has also distinguished alternative options and niches that could be...
Netcash partners with Zapper, SnapScan
Netcash has added QR payments from Zapper and SnapScan to the payment methods supported on its Pay Now Online Payment Gateway, Pay Now Invoice billing platform and Pay Now Request alerts. Netcash merchants can generate a QR code on an email or paper invoice generated...