Digitisation of remittances can support Africa’s economic recovery
Taking customers on a compelling digital payments journey lays the foundation for financial inclusion, writes Andy Jury, CEO of Mukuru. With the majority of African countries now facing steep economic activity declines in the devastating wake of Covid-19, the next few...
The impact of fear and greed on financial returns
Fear and greed both represent strong emotions that people link to perceptions of danger and opportunity. These emotions - backed by the powerful reward and stress chemicals of dopamine and cortisol - are ever-present in today's modern society, and challenge the normal...
Dispelling QR code payments acceptance myths in SA
Percy Schultz, sales director at Netcash, looks at why merchants can benefit by adding QR codes to the list of payment options they accept. Consumer adoption of QR code payments has accelerated during the pandemic, partly due to merchants and consumers looking for...
Intelligent automation in financial services
A Statista study conducted last year, revealed that 39% of the organisations surveyed indicated that they have already adopted intelligent automation (IA) at a functional level. By Patrick Ashton, managing executive at SilverBridge Holdings This has likely increased...
Fintechs collaborate so consumers can compare finance
Payment and merchant solutions provider Dashpay has partnered with financial marketplace Fincheck to offer an array of on-demand personal finance facilities via Newland point of sale smart terminals, in stores across South Africa. Dashpay's Newland devices operate on...
Yellowbrick accelerates analytics at BMW Group Financial Services
Hybrid cloud data warehouse company Yellowbrick Data has been selected by BMW Group Financial Services to improve the group’s analytics performance and capabilities. BMW Group Financial Services provides finance and leasing options for BMW Group automobiles and...
Digitally-driven self-service enhances insurers’ customer experience
The connected world has given rise to digitally-aware customers who have heightened expectations of their service providers. This is where delivering on a digitally-rich experience becomes a competitive advantage for insurers. An integral element of the digitalisation...
Nedbank focuses on digitalisation
Digitisation and technological innovation are nothing new to the South African banking industry. But those banks that had made significant progress on their digital journeys before the Covid-19 pandemic, have been best placed to meet the fast-changing needs of their...
Crosscall offers three-year warranty on its phones
Crosscall, which specialises in developing durable products, offers users a three-year warranty on its Core product range. Julien Fouriot, Crosscall's African sales director, says the three year warranty represents the first step in the company's mission to discard a...
The insurance journey of tomorrow
Disruption taking place through isolated digital innovations are a thing of the past. Instead, a complete digital policyholder journey is becoming the expectation within insurance. By Ben Burger, managing executive at SilverBridge HoldingsThis can be attributed to how...
Now is the time to maximise e-wallet growth
Covid has fast tracked both consumer and business digital adoption and the growth in e-wallets has been well documented. However, making the most of this conversion to digital payments depends on vendors thinking big and building sticky, says South African payment...
Connecting people with finance: new digital core in banks
In the banking industry, the stable running of IT systems is imperative. This is what drove the industry to begin IT construction relatively early and what continues to drive it to make significant investments each and every year. By Vincent Chen, chief technology...