Orange Business Services partners with Genesis Analytics
Orange Business Services and Genesis Analytics have signed a partnership agreement to jointly serve the financial services industry in Africa and the Middle East. The partnership is focused on providing strategy consultancy to prepare financial institutions to launch...
How does data quality underpin success in a disrupted banking environment?
The banking industry is currently in a state of flux. Traditional banks have to contend with new competitors unburdened by legacy technology or business models, making them far more agile and responsive. By Gary Allemann, MD of Master Data Management These advantages...
Hello Paisa makes Inclusive Fintech 50 club
International money remittance and digital banking provider, Hello Paisa, has been included in the inaugural Inclusive Fintech 50 club. MetLife Foundation and Visa, with partners Accion and IFC, launched a global competition to elevate fintechs driving financial and...
The importance of personalisation in insurance
If the digital age has delivered customers anything, then it is the ability to personalise virtually any product or service to meet their unique needs. Financial services providers, like insurers, must capitalise on this to satisfy individual customer requirements and...
Cashless payments are on the rise in SA
With the cost of cash withdrawals increasing and the growing concern over data security, South African consumers are rapidly adopting cashless payments, as revealed by the latest numbers from Virgin Money Spot. The bank agnostic peer-to-peer payment app rocketed on to...
Visa B2B Connect launches globally
Visa has announced the commercial launch of the Visa B2B Connect network, giving financial institutions an ability to quickly and securely process high-value corporate cross-border payments globally. The Visa B2B Connect launch will cover more than 30 global trade...
Intercept IP takes on SA insurance telematics market
Intercept IP Group today announces new plans to enter the South African usage-based insurance telematics market through a collaboration with Digicall. Digicall is to be the official distributor and reseller of Intercept IP’s technology in the Southern African region,...
Insurers under pressure from PPR
The amended Policyholder Protection Rules (PPR) will have a significant impact on long-term insurance especially from a Group Risk perspective. Annalie Terblanche, product manager at SilverBridge, discusses what insurers need to be mindful of when it comes to these...
Open banking: putting consumers in the driver’s seat
Could open banking usher in a new era of convenience, access and service differentiation? It's a tantalising possibility, but not one without potential security pitfalls which must be closely managed and mitigated. Done properly, concept of pen banking can benefit all...
Digital banks wary of losing the human connection
In their drive to be digitally relevant and hold market share, both traditional and digital banks run the risk of losing customers by reducing human interaction. This is the warning from Bardien Pienaar, GM at Merchants. He says that, in an environment where consumers...
A payments system taken for granted – because it just works
I’ve been thinking a lot lately about systems taken for granted because they’ve always been there and they’ve always worked. By Martin Grunewald, executive head: payments business at BankservAfrica Take the load shedding that we experienced in the first months of 2019...
Liberty launches digital ecosystem
Liberty clients are now able to engage with the group's latest short-term insurance offering on their own terms, thanks to a newly developed digital ecosystem which keeps them connected 24 hours a day, seven days a week. "Our clients are becoming more tech-savvy,...