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Payment security starts with design, not the audit

While many businesses still view the Payment Card Industry Data Security Standard (PCI DSS) primarily as a compliance obligation, the reality is that payment security has a direct impact on operational stability, customer trust and commercial resilience. By Johannes...

AI oversight and governance will shape the future of SA’s financial services

Artificial intelligence (AI) has become deeply woven into every aspect of financial services, from customer onboarding and fraud detection to transaction monitoring, sanctions screening, and risk assessment. By Chanal Subramoney, group senior compliance manager (MLCO)...

Is AI lying to us?

AI has shifted from “People trying AI” to “People depending on AI regularly”. It is commonplace now that emails and documents are drafted by AI, without adequate human oversight – leading to embarrassing real-life consequences. ChatGPT grew from 100-million active...

The next frontier for AI in banking

Delivering on AI has become both a buzzword and a pressure point for organisations globally. There is also a gap between its adoption and its ability to deliver value. The McKinsey State of Organisations 2026 report surveyed executives across 15 countries and 16...
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