Demystifying payment orchestration
In today’s fast-paced digital economy, the payments landscape is undergoing a dramatic transformation. Businesses are increasingly turning to innovative solutions to streamline their payment processes and enhance customer experiences, writes By Tripti Pande, payments...
Connected customers demand insurance brokers have a strong online presence
The world of financial services – like many of its industry counterparts, has become digitised. Customers’ behaviour and expectations have evolved along with this shift, with South Africans demanding the choice and convenience that can be accessed by purchasing...
Data resilience, not just backup, key in insurance industry
South Africa’s insurance sector is becoming increasingly digital, which improves turnaround times and customer service, but also brings with it new challenges. By Hemant Harie, group chief technology officer at DMP SA Insurance by nature deals with sensitive and...
AI isn’t one of insurance’s problems
While billions trust their lives and livelihoods to insurers every day, the insurance sector itself is facing an existential crisis. Record losses due to more frequent and severe natural disasters have skyrocketed premiums and deductibles. Carriers face significant...
Stanchion lends its voice to PCI security standards
Stanchion has joined the PCI Security Standards Council (PCI SSC) as a new Associate Participating Organisation, and will work with the council to help secure payment data worldwide through the ongoing development and adoption of the PCI Security Standards. The PCI...
A new global financial system could be closer than we think
Digital public infrastructure (DPI) is proving to be a transformative way to significantly improve the resilience of societies, drive economic growth, and enhance quality of life. Now, a new vision for an interconnected global financial system based on Open Payments...
We need to address bias in insurance data
Addressing bias in insurance is a critical industry-wide priority, particularly given its profound impact on the underwriting process. By Josefin Rosén, trustworthy AI specialist at SAS’ Data Ethics Practice With industry experts predicting that discrimination will...
Private sector forensic help no silver bullet for greylist troubles
The news that the National Prosecuting Authority (NPA) is seeking private sector expertise to form a digital evidence unit to help prosecute complex state capture cases is welcome. However, the development will not be a quick fix for South Africa’s longstanding...
Credit decisioning software the core of financial inclusion
Itemate Solutions has partnered with Decision Rules, an international startup, to drive the adoption of its market-leading business rules engine among African fintechs. Michaela Holman, global account manager at Itemate Solutions, says the Decision Rules business...
Nationwide Building Society transforms digital customer experience
Red Hat has collaborated with Nationwide Building Society to build and scale its new Business Integration Platform (BIP) to improve customer engagement for 16-million members. Red Hat OpenShift, the hybrid cloud application platform powered by Kubernetes, is helping...
Open payments could transform financial inclusion
South Africa has set itself apart with a mature financial system and a strong regulatory framework. Despite this, financial inclusion remains a pressing challenge. While insights show steady growth in the number of individual bank accounts, monthly transactions from...
Fintech helps SMEs thrive in global trade
As global trade evolves, small and medium-sized enterprises (SMEs) face significant hurdles in accessing international markets. Fintech innovations are levelling the playing field, enabling SMEs in Africa and around the world to overcome financial and logistical...