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Kandua launches AI-powered home companion

Kandua, a wholly owned Santam subsidiary, has announced the launch of Jess, an artificial Intelligence (AI) powered home companion aimed at improving trust, safety and certainty in the home services sector. Jess is a conversational AI interface that brings to life the...

Visa, FNB, RMB partner to launch Visa Commercial Pay

Visa, in partnership with First National Bank (FNB) and Rand Merchant Bank (RMB), have announced the launch of Visa Commercial Pay (VCP) in South Africa. Visa Commercial Pay is a fully integrated business-to-business (B2B) payment solution designed to simplify how...

Banks need a decisioning backbone for the AI era

For years, banks have modernised around channels. For example, mobile apps became better, onboarding became faster and customer engagement became more personalised. These improvements matter because customers feel them every day. But there is a more difficult shift...

SA’s digital wallet goldrush has a licensing problem

South Africa’s prepaid card and digital wallet market is valued at $13,5-billion as of 2026, with an anticipated compound annual growth rate of 11,9%, reaching $21,2-billion by 2030. By Paul Wenborn, product  manager, and  Yaaseen Sheik, company counsel at Ecentric...
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