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King Price cuts claims turnaround times with AI

AI is no longer a future-facing concept in insurance. Increasingly, it is becoming a practical business tool that helps insurers make better decisions, respond more quickly, and protect the integrity of the claims process. At King Price Insurance, enterprise AI (EAI)...

Visa makes the smartphone a cash register

Visa has announced new capabilities across Visa Accept and Visa Direct that are designed to expand how smartphones can accept and send digital payments. The updates are intended to make it easier for small businesses in emerging markets — from street vendors to...

Banks urged to reuse fraud data to fix broken dispute processes, rebuild trust in digital banking

Fraud dispute resolution is often manual and can take weeks. Research shows 73% of customers say their loyalty is heavily influenced by how fraud is handled. While customer satisfaction and retention may largely lie in the ambit of the CMO, a large part of the...

Kandua launches AI-powered home companion

Kandua, a wholly owned Santam subsidiary, has announced the launch of Jess, an artificial Intelligence (AI) powered home companion aimed at improving trust, safety and certainty in the home services sector. Jess is a conversational AI interface that brings to life the...
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