Now SMEs can compare financing options
A new online portal that instantly compares finance options available to small and medium enterprises (SMEs) is helping to address the number one challenge that SMEs in South Africa face – access to finance. The business-to-business portal is the first of its kind and...
ABN AMRO ups customer services, employee engagement
Leading financial services organisation ABN AMRO is using its Verint Workforce Management software to enhance customer engagement processes. Leveraging the Verint solution, ABN AMRO has met an ambitious target of providing contact with an agent within 40 seconds of an...
Blockchain used in the global shipping
MTI (Marine Transport International UK) has deployed the world's first public blockchain solution in the global shipping industry. MTI is an industry-leading freight forwarder based in the UK and the US. It provides sophisticated, technology-based freight forwarding...
Ricoh SA digitalises Compass Insurance’s payments
Compass Insurance, now has a payments processing environment that is digitalised and automated, with time-based escalations and audit trails, and linked to a departmental viewing screen that allows management to rapidly assess processing by technical accountants after...
Orange strengthens mobile finance in Africa
With the recent receipt of Electronic Money Establishment licenses (EME) in four countries (Senegal, Mali, Côte d'Ivoire and Guinea), Orange has strengthened its position in the mobile financial services segment in Africa. This change of status is accompanied by the...
MiWay ensures data availability with Redstor
Short term insurer MiWay, with a history of successfully using the data backup and recovery solution acquired by Redstor, has confirmed that it will continue to depend on Redstor to support the company as it grows and diversifies its service offering to insurance and...
Designing African digital banking experiences
As mobile internet connectivity grows, African youth are fast embracing the opportunity to connect, converse and transact on the web, writes Dewald Nolte, vice-president: business at Entersekt. According to the GSMA (Mobile Economy Report 2015), mobile internet...
PayU launches recurring payment solution
PayU has launched a real time recurring (RTR) offering, PayU Xpress, that is set to boost security and convenience for both retailers and consumers. The solution provides South Africa's eCommerce stores with a platform for their shift to a one-click checkout, offering...
New technologies demand a new outlook for finance
The days of bankers being able to apply a set of regular criteria when assessing clients' requests for finance are officially over. They have fallen victim to the evolving march of technology and the introduction of machinery and devices that were unheard of and...
Collaboration will boost SA’s fintech industry
Fintech is set to boom in South Africa and the regulatory environment is likely to be conducive for growth in this space, says Ahmed Cassim, chief commercial officer at Hello Group. Global investment in fintech ventures has tripled over the last five years and will...
Cash is on its way out: make sure you’re ready
The cashless economy is almost here, writes Charles Pittaway, MD of Sage Pay. Just a couple months ago, the European Central Bank suggested that the 500 Euro note will be eliminated. While the humble card is still the most favoured method of payment, digital wallet...
How banks can weather the storm
The financial services sector is sailing into choppy waters, writes Michiel Lely, vice-president, business strategy group: EMEA at Verint Systems. Traditional players are threatened by a wave of disruptive change within the industry and also competition from companies...