Mobile banking: the next revolution?
Mobile banking is no longer a "business opportunity" for banks. It's an imperative. With over 1-billion users already transacting across the globe in 2015 (according to IDC), demand is set to continue to grow - cutting across both developed and developing economies....
Mastercard accelerates commerce innovation
Mastercard has made it easier for developers to create next-generation commerce solutions with the launch of Mastercard Developers. This single gateway enables Mastercard partners to access a diverse range of Application Programming Interfaces (APIs) across payments,...
What African banking can learn from Europe
According to a 2015 KPMG report, banking penetration is as low as 36% in some of the larger African economies, writes Darrel Orsmond, industry head: financial services at SAP Africa. Digital transformation can drive adoption of banking services by enabling banks to...
Letshego launches agency banking model
Letshego Holdings, a finance focused group with consumer, micro lending and deposit-taking subsidiaries across southern, east and west Africa, has launched it 'LetsGo BlueBox' agency banking model in Mozambique. Letshego's agency banking model is designed to...
FNB expects good growth in contactless ‘tap’ payments
FNB has confirmed that all its credit and debit cards issued to customers are now contactless 'tap' enabled. This means customers are able to securely tap their cards at select merchants and pay for purchases without it leaving their hands. The bank started issuing...
Now SMEs can compare financing options
A new online portal that instantly compares finance options available to small and medium enterprises (SMEs) is helping to address the number one challenge that SMEs in South Africa face – access to finance. The business-to-business portal is the first of its kind and...
ABN AMRO ups customer services, employee engagement
Leading financial services organisation ABN AMRO is using its Verint Workforce Management software to enhance customer engagement processes. Leveraging the Verint solution, ABN AMRO has met an ambitious target of providing contact with an agent within 40 seconds of an...
Blockchain used in the global shipping
MTI (Marine Transport International UK) has deployed the world's first public blockchain solution in the global shipping industry. MTI is an industry-leading freight forwarder based in the UK and the US. It provides sophisticated, technology-based freight forwarding...
Ricoh SA digitalises Compass Insurance’s payments
Compass Insurance, now has a payments processing environment that is digitalised and automated, with time-based escalations and audit trails, and linked to a departmental viewing screen that allows management to rapidly assess processing by technical accountants after...
Orange strengthens mobile finance in Africa
With the recent receipt of Electronic Money Establishment licenses (EME) in four countries (Senegal, Mali, Côte d'Ivoire and Guinea), Orange has strengthened its position in the mobile financial services segment in Africa. This change of status is accompanied by the...
MiWay ensures data availability with Redstor
Short term insurer MiWay, with a history of successfully using the data backup and recovery solution acquired by Redstor, has confirmed that it will continue to depend on Redstor to support the company as it grows and diversifies its service offering to insurance and...
Designing African digital banking experiences
As mobile internet connectivity grows, African youth are fast embracing the opportunity to connect, converse and transact on the web, writes Dewald Nolte, vice-president: business at Entersekt. According to the GSMA (Mobile Economy Report 2015), mobile internet...