Mobile technology can set the world alight
The World Bank's Global Findex financial inclusion study shows that 12% of adults in sub-Saharan Africa have mobile money accounts - compared to just 2% worldwide - and of these 64 million adults, 45% of them have only a mobile money account, writes Mariana Kruger,...
MasterCard IQ Series reduces false payment declines
MasterCard launched the IQ Series at its Global Risk Leadership Conference in Dubai yesterday. Designed to harness real-time insights and intelligence, MasterCard IQ Series' suite of solutions empower card issuers and merchants to authorise transactions with increased...
So you’ve downloaded a digital wallet?
South Africans are among the most banked on the continent, ranking second place in a Brookings study that included 21 developing economies across Asia, Africa and South America for both digital and financial inclusion. Around 86% of adults have access to banking in...
PaySpace wins international ISO 27001 certification
PaySpace believes it is the first human capital management and payroll software service provider in Africa to receive the International ISO (International Organisation for Standardisation) 27001 certification for security and data protection. Described by the ISO...
Absa pilots data analytics platform
Absa Bank has launched an internal pilot of its social media and wider unstructured data analytics platform, Barclays Pronto, to select colleagues. Built in-house and entirely on open source technology, Barclays Pronto brings the voice of customers and other users...
Smart Money Movement a boon for SMEs
Sage, the market leader for integrated accounting, payroll, and payment systems has launched a Smart Money Movement solution which offers small and medium-sized enterprises (SMEs) the ability to collect money, make payments, and reconcile effortlessly, through a...
Insurers need to get their [data] act together
Ashley Thomas, assistant executive for insurance software solutions at Innovation Group South Africa, argues that there is a big drive for insurance industry players to clean up their data. Big data has been a topical issue for a number of years and as the need for...
Putting power in the members’ hands
The advent and implementation of new technologies is seeing transparency and control of health, pensions and life insurance schemes being put back in the hands of the schemes' members or policy holders. Richard Firth, CEO of MIP Holdings, says technology can enable...
Dialdirect customers earn data to manage their policies
South Africa has 23-million smartphone users and 57% of all Internet traffic comes from mobile devices. It's predicted that by 2019, there will be an estimated monthly data consumption of 7Gb. Dialdirect Insurance is responding to this unprecedented growth in mobile...
FNB Digital Banking launches omni-channel experience
FNB has released a unified look for its digital banking platforms including online banking and the FNB banking app for smartphones and tablets. FNB also delivered a number of other initiatives including business directory, online banking enterprise on the smartphone...
Insurance industry shifting …
Buying insurance is a daunting process that customers often begrudgingly undertake. In fact, according to a 2011 study, customers use on average more than 11 sources of information before making an insurance purchase. That means that before the business is even aware...
Communication Genetics wins FIS contract
Customer communication solutions provider Communication Genetics has secured the contract to supply FIS's comprehensive customer communication software CFS, to key industries in South Africa including finance, insurance and retail. FIS is a Florida-based global...