Absa pilots data analytics platform
Absa Bank has launched an internal pilot of its social media and wider unstructured data analytics platform, Barclays Pronto, to select colleagues. Built in-house and entirely on open source technology, Barclays Pronto brings the voice of customers and other users...
Smart Money Movement a boon for SMEs
Sage, the market leader for integrated accounting, payroll, and payment systems has launched a Smart Money Movement solution which offers small and medium-sized enterprises (SMEs) the ability to collect money, make payments, and reconcile effortlessly, through a...
Insurers need to get their [data] act together
Ashley Thomas, assistant executive for insurance software solutions at Innovation Group South Africa, argues that there is a big drive for insurance industry players to clean up their data. Big data has been a topical issue for a number of years and as the need for...
Putting power in the members’ hands
The advent and implementation of new technologies is seeing transparency and control of health, pensions and life insurance schemes being put back in the hands of the schemes' members or policy holders. Richard Firth, CEO of MIP Holdings, says technology can enable...
Dialdirect customers earn data to manage their policies
South Africa has 23-million smartphone users and 57% of all Internet traffic comes from mobile devices. It's predicted that by 2019, there will be an estimated monthly data consumption of 7Gb. Dialdirect Insurance is responding to this unprecedented growth in mobile...
FNB Digital Banking launches omni-channel experience
FNB has released a unified look for its digital banking platforms including online banking and the FNB banking app for smartphones and tablets. FNB also delivered a number of other initiatives including business directory, online banking enterprise on the smartphone...
Insurance industry shifting …
Buying insurance is a daunting process that customers often begrudgingly undertake. In fact, according to a 2011 study, customers use on average more than 11 sources of information before making an insurance purchase. That means that before the business is even aware...
Communication Genetics wins FIS contract
Customer communication solutions provider Communication Genetics has secured the contract to supply FIS's comprehensive customer communication software CFS, to key industries in South Africa including finance, insurance and retail. FIS is a Florida-based global...
Insurer offers new services with the help of Oracle
Maitland, a global independent third-party fund administrator has launched its new investor servicing retirement and life products to the South African market with the help of Oracle FlexCube Investor Servicing. “This is the first critical delivery of the...
SA bank uses tech to counter money-laundering
A mid-size South African bank has deployed Fico Tonbeller's Anti-Money Laundering (AML) solution from Bateleur Software for regulatory compliance purposes, as well as its obligation to customers, and to ensure parity with AML and counter terrorism financing (CTF)...
Barclays Africa opens CT Rise innovation hub
Barclays Africa officially opened its Rise innovation hub in Cape Town's Bandwidth Barn yesterday, providing Africa's innovators and start-ups with a physical location to facilitate collaboration and fintech (financial-technology) innovation. Created by Barclays,...
HomeSend launches remittance service with Hello Paisa in SA
HomeSend, the international payment and money transfer hub, today announced the launch of live remittance services for Hello Paisa, a South African money transfer operator offering a fast and efficient way for customers to send money to friends and family in other...