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A guide to GenAI in banking

The global banking landscape is experiencing seismic shifts, driven by the rapid advancement of technology and evolving consumer expectations. By Eshmael Mpabanga, client account lead in the financial services practice at Accenture, Africa South Africa, with its...

Africa’s insurance future rests on technological advancements

With the insurance landscape ever evolving, it is becoming increasingly crucial for insurance companies to embrace innovative technological advancements that introduce convenience, enhance customer engagement, and redefine marketing strategies to stay competitive. By...

Key technology trends affecting the security sector in 2025

We’ve once again reached the time of year when we look ahead to some of the technology trends that will affect the security sector over the coming 12 months. The pace of change is as fast as ever, write By Johan Paulsson, chief technology officer; Mats Thulin,...

How data helps insurers weather climate risks

A January 2024 article published by the University of KwaZulu-Natal suggests that South Africa has seen a 60% increase in extreme weather events over the past two decades. With extreme weather events like floods, droughts, and storms becoming increasingly common, the...

Banking security: threat or opportunity?

With the global threat to online security seemingly at an all-time high, Quintis Venter, a senior software engineer at ThoughtWorks argues that the threat to the financial services industry stems from technological deficiencies as a natural consequence of internal resistance to change. So how secure are online banking apps? They’re not. Many applications are technically secure, but it is important to understand that security is not just a technology problem.

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