Agentic AI could solve common CX issues
By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs, according to Gartner. Agentic AI is poised to revolutionise the way service interactions are conducted....
Evolving Trojan targets trusted platforms
Check Point Software Technologies has released its Global Threat Index for February 2025, highlighting the rise of AsyncRAT, a remote access Trojan (RAT) that continues to evolve as a serious threat within the cyber landscape. Once again, Ethiopia retained its top...
MENA regional IT spending tipped for 4% growth
IT spending in the Middle East and North Africa (MENA) region is forecast to accelerate in 2024, increasing 4% from 2023, according to the latest forecast by Gartner. MENA's IT spending is projected to total $183,8-billion in 2024, up from $176,8-billion in 2023. In...
GenAI set to take over most B2B sales work
By 2028, 60% of B2B seller work will be executed through conversational user interfaces via generative AI sales technologies, up from less than 5% in 2023, according to Gartner. "Sales operations leaders and their technology teams must prepare for the convergence of...
Wearables bounce back
Global shipments for wearable devices returned to growth in the second quarter of 2023 (2Q23) reversing two quarters of decline, according to new data from the International Data Corporation (IDC) Worldwide Quarterly Wearable Device Tracker. The market grew 8,5% year...
Quantum computing finds faster routing in disasters
Terra Quantum and Honda Research Institute Europe (HRI-EU) have collaborated to develop new methods to shorten escape times in emergency situations. In the joint project, Terra Quantum and HRI-EU have demonstrated the potential of hybrid quantum computing methods to...
SA among top countries for fintech adoption
South Africa scores highly for fintech adoption, according to new research by Tipalti. The study analysed factors such as global fintech adoption rates, Google searches for fintech by country and the regions that have the highest virtual capital funding to uncover the...
Cisco acquisition of Splunk comes with challenges, says GlobalData
Cisco's strategic acquisition of cybersecurity company Splunk not only propels the company deeper into AI-enabled data-driven security and observability but also injects an impressive $4-billion into its annualised recurring revenues. However, the challenge ahead lies...
SOE CEO appointments remain a governance minefield, says IoDSA
News reports that the Minister of Public Enterprises has rejected the name put forward by the Eskom board to replace André de Ruyter as CEO once again raising the complex governance issues relating to the appointment of senior management at state-owned enterprises...
Webb finds carbon source on surface of Europa
Jupiter’s moon Europa is one of a handful of worlds in our solar system that could potentially harbor conditions suitable for life. Previous research has shown that beneath its water-ice crust lies a salty ocean of liquid water with a rocky seafloor. However,...
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We are all winners with AfCFTA, says Ethiopian PM
The transformational opportunities offered by the African Continental Free Trade Area together with the measures needed to unlock them has been the focus of a high-level ministerial dialogue convened by the UN Economic Commission for Africa in Addis Ababa. During the...
Kaspersky moves core infrastructure from Russia to Switzerland
As part of its Global Transparency Initiative, Kaspersky Lab is adapting its infrastructure to move a number of core processes from Russia to Switzerland. This includes customer data storage and processing for most regions, as well as software assembly, including...
BBD adds robotic process automation
BBD Group has acquired a 30% equity stake in Xpertek Contact, offering IT services ranging from robotic process automation to business intelligence (BI) and location-based marketing. Gus Pringle, financial director at BBD, believes it's the entrepreneurial mindset of...
SA-made Sxuirrel available on Android
Sxuirrel, the free mobile app is now available for Android as well as iOS devices. Available on in the South African market, Sxuirrel helps connect people who need space with people who have space to offer through a simple-to-use app. Sxuirrel's developers have...
Upcoming Free Beer Sessions …
"Connect. Grow. Scale" - was the headline to an article published in an entrepreneurial magazine which detailed how the ambitions of independent business owners are now no different from those of a large corporation. Technology has now made it possible for anyone to...
Hollard Life Namibia embraces analytics
Hollard Namibia, the largest privately-owned insurance group in the country, has contracted SilverBridge Holdings to implement a Microsoft-based business intelligence (BI) solution and enable it to extract meaningful insights from its data to help drive business...
Predictive maintenance unlocks lower costs
African power utilities are evolving as they are unbundled into separate generation, transmission and distribution companies and as they come under growing pressure to service unserved communities as well as to support industrial growth. By Colin Beaney, global...
The SMME opportunity with Axiz and Micro Focus
Just because software solutions from Micro Focus and SUSE are targeted at government and enterprise-level users doesn't mean that small, medium and micro enterprise (SMME) resellers can't benefit by being an integral part of the supply chain. Government is committed...
A future with more efficient and successful cities
While smart cities have held a great deal of promise for many years, they are only beginning to come to fruition now. This is due to the fact that we now have the network connectivity and the backend storage and compute infrastructure to unleash their full potential....
Common misconceptions about tax and directors’ fees
Many non-residents that derive directors' fees from a South African tax resident company believe that because they are non-resident and pay tax in their country of residence on such directors' fees they are not liable to tax in South Africa. This is a common...
Data Scientist (Intermediate) at Parvana Recruitment
About our client:Our client is a leading provider of telco, payments, retail software - they have a global client base with a strong R&D focus. They are great believers in continuous improvement and fast adapters to new tech and constantly changing business needs....
Developer – C# (MASTER) at Parvana Recruitment
Parvana Responsibilities: Deliver code that is functional, understandable, maintainable and testable. Work closely with analysts, documenters and testers. Automated testing of features developed. Deliver technical documentation as and when required. Act as a mentor to...
Firmware Engineer
Our global client who produce cutting edge security products is seeking a Firmware Engineer to join their team. You would be joining as a firmware engineer where you will get to work with the teams in a Scaled Agile environment. The primary focus of this role is...
Senior DevOps Engineer
Our client is seeking an experienced DevOps Engineer to design and implement strategies that streamline software development and delivery processes. Key Requirements Minimum 5 years or more of work experience as a DevOps Engineer or similar software engineering...
Front-End Web Developer – Gauteng Johannesburg
Hire Resolve's client is looking for a Mid-Senior level Front-End Web Developer who is motivated to combine the art of design with the art of programming to join their team in Johannesburg, GP. Responsibilities will include translation of the UI/UX design wireframes...
Full-Stack Developer – Gauteng Centurion
Our Client is looking for a talented Full-Stack Developer to join their team and help build innovative, user-friendly solutions. A Developer skilled in web and mobile technologies responsible for the design, testing, implementation and maintenance of software...
Solutions Architect (Senior) at Parvana Recruitment – Gauteng Johannesburg
About our client:Our client, headquartered in the USA, offers a great work opportunity. Embrace work-from-home flexibility and long-term prospects, including overseas opportunities. Benefit from learning from the best in the field at a company with amazing perks and...
Data Scientist (Intermediate) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a leading provider of telco, payments, retail software - they have a global client base with a strong R&D focus. They are great believers in continuous improvement and fast adapters to new tech and constantly changing business needs....
Developer – C# (MASTER) at Parvana Recruitment – Western Cape Cape Town
Parvana Responsibilities: Deliver code that is functional, understandable, maintainable and testable. Work closely with analysts, documenters and testers. Automated testing of features developed. Deliver technical documentation as and when required. Act as a mentor to...
Firmware Engineer – KwaZulu-Natal Durban
Our global client who produce cutting edge security products is seeking a Firmware Engineer to join their team. You would be joining as a firmware engineer where you will get to work with the teams in a Scaled Agile environment. The primary focus of this role is...
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