Agentic AI could solve common CX issues
By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs, according to Gartner. Agentic AI is poised to revolutionise the way service interactions are conducted....
Evolving Trojan targets trusted platforms
Check Point Software Technologies has released its Global Threat Index for February 2025, highlighting the rise of AsyncRAT, a remote access Trojan (RAT) that continues to evolve as a serious threat within the cyber landscape. Once again, Ethiopia retained its top...
SAP GROW accelerates cloud adoption for SMEs
SAP Africa announced the South African launch of GROW with SAP, a new offering to help midsize customers adopt cloud ERP that enables speed, predictability and continuous innovation. GROW with SAP customers get the same best practices powering the world's industry...
Record number of fintechs enter Ecobank Challenge
More than 1 400 fintech startups from 64 countries across Africa and beyond applied for this year's Ecobank Fintech Challenge, with eight of them making the cut to the final where they will compete for the ultimate prize. This is the sixth edition of this...
Marketing leaders shift to genAI
Sixty-three percent of marketing leaders are planning to invest in generative AI in the next 24 months according to a survey from Gartner. Slightly more than half of respondents (56%) see greater reward than risk in generative AI. A Gartner survey of 405 marketing...
SABS warns about self-appointed regulators, watchdogs
The South African Bureau of Standards (SABS) has noticed an increasing trend of some associations and industry bodies trying to derail the credibility of the SABS and creating confusion by publishing misleading information about their authority to regulate or govern...
IBM, VMware collaborate to modernise workloads
Enterprises have embraced hybrid cloud to deliver agility and drive their digital transformation. This requires enterprises to be able to run workloads and applications across more than one environment, and often multiple clouds. Yet at the same time, many...
Online privacy, cybersecurity awareness on a decline
The world's online privacy and cybersecurity awareness is declining, according to new research by NordVPN. Based on 25 analysed markets with the highest numbers of responses, people globally performed best in recognizing various online risks and how to avoid them...
Threat actors get creative, HP study finds
Threat actors are chaining different combinations of attacks together like Lego bricks to sneak past detection tools, according to HP's quarterly HP Wolf Security Threat Insights Report. Based on data from millions of endpoints running HP Wolf Security, researchers...
Trend Micro, Interpol take down phishing platform
Trend Micro's close cooperation with global law enforcement authorities has led to another major win after the dismantling of a prolific phishing-as-a-service (PaaS) operation. Zaheer Ebrahim, solutions architect for Middle East and Africa at Trend comments: "Trend...
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Customer service on a shoestring
The economic climate in South Africa can be comfortably described as volatile and, finding ways to entice new customers has never been more important. The cost of capturing customer attention in an already crowded market space is challenging as businesses are struggle...
Christmas opens township window for manufacturers
South African manufacturers are missing out on millions of rands in potential sales because they don't fully understand township retail market dynamics especially at Christmas, Selpal, owner of South Africa's biggest online platform for spaza shop owners, says. "For...
Five common archiving mistakes
With the rise in ransomware, phishing and other cyberattacks, email archiving has never been more critical. A secure archive is the most important repository of corporate memory, and key insight and knowledge lies within it. It's also an essential component of an...
Keep children safe online
This festive season many youngsters will be receiving phones or tablets from Santa. In today's technology dominated world, it's quite normal to be concerned with your child's safety online. The digital age is here to stay and security for children will be a continuing...
TFG expands Collect In Store service
The Foschini Group (TFG) has rolled out its Collect In Store service for online shoppers across the country, taking the number of participating stores to 184, and now offers the service entirely free, with no qualifying amount required. Trialed in the Western Cape for...
Top game changers n 2018
Gordon Thomson, MD of digital acceleration: EMEAR at Cisco, shares what he thinks are the top tech trends for digital leaders to invest in next year. * Put data to work - Organisations now collect more data than a human brain could possibly process in a lifetime (or...
What the future holds for business IT in 2018
Ronald Ravel, director: B2B South Africa at Toshiba South Africa, believes that organisations are embracing technology at an ever-greater pace to better equip, enable and empower their business for the future. From the creation of new business streams, to developing a...
DRS wins McAfee Partner Of The Year award
Dynamic Recovery Services (DRS), an IT services and solutions provider and a Cognosec AB company, has announced it scooped the 2017 McAfee Partner of the Year Award, for North, Eastern Europe and Africa for the second consecutive year. The awards, held on 28 November...
A tool to plan safer journeys
Holiday travellers making use of SANRAL's i-Traffic system now have access to new features that will enable them to better plan their journeys and avoid congestion on the country's freeways. "Realtime information on road conditions, congestion and estimated travel...
MainOne, Tizete expand Lagos Internet services
MainOne and Tizeti have completed a joint development project with Facebook to enable the expansion of Internet services in Lagos. The partnership will leverage MainOne's fiber connectivity, Tizeti's twenty brand-new solar-powered towers, and Facebook's Express Wi-Fi....
Solutions Architect (Senior) at Parvana Recruitment – Gauteng Johannesburg
About our client:Our client, headquartered in the USA, offers a great work opportunity. Embrace work-from-home flexibility and long-term prospects, including overseas opportunities. Benefit from learning from the best in the field at a company with amazing perks and...
Information Security Manager – Gauteng Sandringham
An exciting new position for an information security manager Overall planning, implementation and management of information security strategies and roadmaps Bachelor Degree in Information Systems, Computer Science or Related (NQF 7)Information Security Certifications,...
Python & Azure Software Engineer LW – Gauteng Pretoria
Are you a passionate Software Engineer with expertise in Python, eager to step into a leadership role? If you thrive on sharing knowledge, mentoring others, embracing cutting-edge technologies, and approaching challenges with energy and ambition, this is for you! Key...
Senior .NET Developer – KwaZulu-Natal Durban Region
Our client is excited to offer an outstanding opportunity for a Senior .NET Developer! This hybrid role is based in Durban and is ideal for a seasoned professional ready to bring their expertise to a dynamic and innovative team. Key Requirements 5+ years' experience...
Project Manager at Parvana Recruitment
About the Role:As a Project Manager, you will play a pivotal role in steering the successful execution of software development projects through the entire Software Development Life Cycle (SDLC). You will be responsible for meticulous project planning, resource...
Senior Software Developer
Our client is seeking a skilled Senior Software Developer to join their IT team. The ideal person will be responsible for developing and maintaining their .NET Web Forms application and C# services, ensuring the reliability and performance of their systems. This role...
Support Engineer at BMW Group
Join Our Dynamic Team: ITSM Specialist Wanted! Are you a tech-savvy problem-solver with a passion for delivering exceptional IT service management? Do you thrive in a fast-paced, agile environment? If you have experience working with ITSM processes, know your way...
Electron Developer (React) – Software Development – Mining – Sandton – Johannesburg
Our client, a leader in mining technology and provider of advanced analytics and solutions that drive efficiency and safety in the coal mining industry, is looking for an Intermediate Electron/React Developer to join their team in Lonehill, Gauteng.The successful...
Project Manager at Parvana Recruitment – Western Cape Cape Town
About the Role:As a Project Manager, you will play a pivotal role in steering the successful execution of software development projects through the entire Software Development Life Cycle (SDLC). You will be responsible for meticulous project planning, resource...
Senior Software Developer – Gauteng Johannesburg
Our client is seeking a skilled Senior Software Developer to join their IT team. The ideal person will be responsible for developing and maintaining their .NET Web Forms application and C# services, ensuring the reliability and performance of their systems. This role...
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