FNB, Standard share top spot for customer experience
FNB and Standard Bank have been named joint winners of the inaugural Customer Experience (CE) Index for the consumer banking industry for 2024. Developed and managed by Professor Adré Schreuder, head of the industry Chair in Customer Experience at the University of...
RCS sees five-fold adoption increase in 2024
Adoption of Rich Communication Services (RCS) messaging has rocketed, according to Infobip’s latest Messaging Trends Report. Infobip analysed more than 530-billion interactions on its platform between businesses and consumers in 2024 to identify the latest global...
PMI sees July decline
After what looks to have been a decent second quarter, at least in terms of quarterly growth momentum, the manufacturing sector had a setback at the start of the third quarter. This is the message from the latest seasonally adjusted Absa Purchasing Managers' Index...
Conversational AI capabilities drive contact centre market
Worldwide contact centre (CC) and CC conversational AI and virtual assistant end user spending is projected to total $18,6-billion in 2023, an increase of 16,2% from 2022, says Gartner. "Near-term investment growth rates for CC and CC conversational AI and virtual...
Developers look to OpenUSD in the era of AI and industrial digitalisation
From smart factories to next-generation railway systems, developers and enterprises across the world are racing to fuel industrial digitalisation opportunities at every scale - and vital to this is the open-source Universal Scene Description (USD) framework, or...
Global fintech funding falls … but it’s not all bad news
The first six months of 2023 have proven difficult for the global fintech market with both total funding and the number of deals dropping - from $63,2-billion across 2 885 deals in H2 2022 to $52,4-billion across 2 153 deals in the first half of 2023, according to...
The dangers of collaboration tools exposed
South African businesses are failing to provide dedicated training on collaboration tools even though almost all of them (93%) have experienced a threat via their chosen tools, according to new research from Mimecast exploring the state of the collaboration tools...
These are the drivers for CDP adoption
A new Juniper Research study has identified the two leading markets driving customer data platform (CDP) adoption this year: retail and digital media enterprises. Together, they will account for $1,5-billion of global spend in 2023; exceeding 70% of the global market...
FNB customers continue to embrace PayShap
FNB customers continue to embrace PayShap, a realtime payment solution that facilitates payments of up to R3 000, for low-value payments with 62% of all PayShap payments made by them under R500 - and of these, 27% are below R100, making them completely free. "Even...
Most businesses with AI lead new use cases with it
A massive 55% of organisations that have previously deployed AI always consider AI for every new use case that they are evaluating, according to a new Gartner survey. More than half of organisations (52%) report that risk factors are a critical consideration when...
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Datacentrix is Huawei’s Energy Partner of the Year
Datacentrix has received the 'Huawei Energy Partner of the Year' award. Datacentrix, which attained its certification as Huawei Gold Partner late last year, has also earned its status as a Certified Service Partner with a specialisation in network energy, covering the...
Marketplace model gives insurers opportunities
With consumers expecting their service providers to deliver more tailored products providing better experiences at more cost-effective rates, insurers are under pressure to adapt their business models to ones better suited to this new environment. Given its mainstream...
Data protection, application performance with NetApp
NetApp has further enhanced the company's Data Fabric, already an integral part of over 300 000 systems and software deployments, with new software releases including for NetApp SolidFire Element OS, StorageGRID Webscale, ONTAP, and OnCommand Insight software. As key...
Fixed income trading app for African bonds
Thomson Reuters has launched Fixed Income Callouts, a flexible and transparent App on the Eikon platform that facilitates the negotiations and agreements of fixed income bond trading terms within banks in country and across African markets, improving price discovery,...
Qlik delivers best Cloudera campaigns
Qlik has been recognized by Cloudera, the modern platform for machine learning and analytics, optimised for the cloud, with its Innovator Award. This award, in the Business Excellence category of Cloudera's inaugural Partner Impact Awards, was selected based on...
Top business school woos green entrepreneurs
Entrepreneurs and small business owners that have set up and are running green businesses are invited to take part in a scholarship programme at the Gordon Institute of Business Science's (GIBS) Entrepreneurship Development Academy. The scholarship allows...
JSE listing a challenge for newcomers
he adoption of the King IV Code will have an immediate impact on companies planning to issue circulars on or after 1 October 2017 for the purposes of seeking a listing on the Johannesburg Stock Exchange (JSE). At the same time, potential investors can expect to see...
Fresh new website from Pick ‘n Pay
Pick n Pay, the largest online grocery business in Africa, this week unveiled its new online shopping website. Designed to work alongside the recently relaunched mobile app, the website has been built to offer greater convenience, wider choice, more promotions and...
How the cloud works for you
An office that can't be taken with you isn't just stuck geographically, it's stuck in the past. Cloud computing is transforming the business landscape, and it's time you took the leap and digitised your office. Rob Lith, business development director at Telviva, gives...
Mustek partners with ASUS ROG
ASUS South Africa Republic of Gamers (ROG) has announced a new partnership with Mustek. "When Mustek was given the opportunity to partner with ASUS ROG to distribute their components, we welcomed the partnership," says Rui Cruz, Asus product manager at Mustek. "When...
Business Analyst
We're looking for an experienced Business Analyst to join our team. As part of our dynamic and growing organization, you'll have the opportunity to work on cutting-edge projects and collaborate within a cross- functional team. What you'll do:Consult stakeholders, to...
SAP HCM Consultant (BIB)
Are you fluent in SAP HCM with expert knowledge of BIB? Join us to harness your technical skills, drive SAP HCM transformation, and design flawless HR integrations. We're looking for a Consultant who knows the ins and outs of BIB, with the enthusiasm to make our HR...
SQL Database Administrator (DBA) with BI Portals
We are looking for an experienced SQL Database Administrator with a strong background in managing and optimizing SQL databases and Business Intelligence (BI) Portals. In this role, you will be responsible for overseeing the organization's database systems, ensuring...
Cloud Engineer at Tipp Focus Group – Western Cape Cape Town CBD
Job Opportunity: Cloud Engineer ?? Location: Cape Town We're looking for skilled Cloud Engineers for multiple levels: Senior: 5+ years' experiencePrincipal: 8+ years' experienceQualifications required: Relevant OEM qualificationsExperience required: Cloud engineers...
Business Analyst – Western Cape Cape Town
We're looking for an experienced Business Analyst to join our team. As part of our dynamic and growing organization, you'll have the opportunity to work on cutting-edge projects and collaborate within a cross- functional team. What you'll do:Consult stakeholders, to...
SAP HCM Consultant (BIB) – Gauteng Johannesburg
Are you fluent in SAP HCM with expert knowledge of BIB? Join us to harness your technical skills, drive SAP HCM transformation, and design flawless HR integrations. We're looking for a Consultant who knows the ins and outs of BIB, with the enthusiasm to make our HR...
SQL Database Administrator (DBA) with BI Portals – Gauteng Sandown
We are looking for an experienced SQL Database Administrator with a strong background in managing and optimizing SQL databases and Business Intelligence (BI) Portals. In this role, you will be responsible for overseeing the organization's database systems, ensuring...
UX/UI Designer at NetOps Africa
Job Title: UX/UI Designer Location: South AfricaExperience: 5+ years in UX/UI Design About the Role:We are seeking an experienced UX/UI Designer to join our team and help shape the user journey for our innovative products. This role is ideal for someone with a passion...
Project Manager – Southern Mozambique
DUR002225 - Project Manager – Packhouse Development (Mozambique)Purpose of the Job:To oversee the development and establishment of a new Packhouse in Massingir, Mozambique. The successful candidate will manage the construction project in 2025, with the opportunity to...
PHP Developer
My client is looking for a recent University Graduate that wants to become a PHP Developer. The successful candidate will join an existing team of developers and will focus on the design, development and maintenance of several systems which primarily use PHP and...
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