Customer-facing conversational GenAI to go mainstream in 2025
A massive 85% of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner. A Gartner survey of 187 customer service and support leaders conducted in July through August...
Network security hardware stabilises in 3Q 2024
According to a recently published report from Dell’Oro Group, the trusted source for market information about the telecommunications, security, networks, and data centre industries, the global network security market eclipsed $6-billion in 3Q 2024, growing 8%...
High inventory and low demand lead to PC decline
Worldwide PC shipments totaled 55,2-million units in the first quarter of 2023, a 30% decrease from the first quarter of 2022, according to Gartner. An unfavourable combination of oversupply and continued low PC demand due to economic uncertainties and a lack of...
Top cybersecurity trends for 2023
Security and risk management (SRM) leaders must rethink their balance of investments across technology and human-centric elements when creating and implementing cybersecurity programmes in line with nine top industry trends, says Gartner. “A human-centered approach to...
Half of executives are experiencing a ‘resiliency gap’
Despite three straight years of ongoing disruption and economic ambiguity, when it comes to resiliency, 53% of executives admit their company is not where it should be, according to new research by SAS. The analytics company’s latest report - Resiliency Rules...
Spend on IT and business services proves resilient
Global IT and business services revenue is expected to grow (in constant currency) from $1,13-trillion in 2022 to $1,2-trillion in 2023, or 5,7% YoY, according to IDC’s latest Worldwide Semiannual Services Tracker. In nominal dollar denominated revenue based on...
Zero-day in Windows used in Nokoyawa ransomware attacks
In February, Kaspersky experts discovered an attack using zero-day vulnerability in the Microsoft Common Log File System (CLFS) whereby a cybercriminal group used an exploit developed for different versions and builds of Windows OS - including Windows 11 - and...
Dispelling myths in the lithium supply chain
Rare earth minerals finds in India and falling prices could inform future lithium demand, but one should never underestimate the resilience of the supply chain. That’s the view of Oliver Chapman, CEO of supply chain specialist OCI, who says: ““Supply chains adjust,...
New MD for Vertiv Africa
Digital infrastructure specialist Vertiv has appointed its former South East Africa regional director, Wojtek Piorko, as its new MD for Africa with immediate effect. Piorko takes over the reins on the continent from Pierre Havenga who will be leaving the company at...
Economic activity deteriorates again in March
South Africa’s economic activity, measured in the monthly BankservAfrica Economic Transactions Index (BETI), declined on a monthly and quarterly basis in March and reached its lowest point in almost two years. “The BETI reached an index level of 130,2, the lowest...
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Creative Brands gets competitive edge with Xerox
Cape Town-based Creative Brands, a corporate branding and printing company, has added a Xerox X1000 Digital Colour Press to its range of industry-leading printing, packaging and design technology. The machine which was purchased from Oxbow and Bytes Document Solutions...
Garmin, MTN launch fitness devices in Nigeria
Garmin and MTN Nigeria have partnered to introduce a range of health and fitness devices to help boost fitness standards while maintaining a healthy lifestyle. There is an increased focus around the world to be healthy and more active, and through innovation and...
Fujitsu debuts new Lifebook Models
Fujitsu today introduces its new flagship notebook for the EMEIA region (Europe, the Middle East, Africa and India), the international edition of Fujitsu Notebook Lifebook U937. Weighing just 920 grams, the lightest ever ultra-mobile model in Fujitsu's line-up joins...
Durban tech team launches app for Spaza stores
Local Durban-based tech company, Spazapp, has launched a "money-saving" app for spaza store owners. Geared at uplifting last mile traders and disadvantage communities, the app works to connect users directly to bulk buying opportunities and business support. Spazapp...
ContinuitySA launches enhanced service portfolio
ContinuitySA has launched an enhanced portfolio of services. Cindy Bodenstein, marketing manager at ContinuitySA, says the new service portfolio is a response to the ongoing maturation of the market in Africa and takes full advantage of new technologies. "ContinuitySA...
DevConf a success, says DVT
Software and solutions company DVT have cited DevConf 2017 as a 'must attend' for software developers. South Africa's annual developer's conference took place at Vodaworld in Midrand on 9 March and attracted more than 700 delegates. DVT's CEO, Jaco van der Merwe, says...
SUSE joins forces with Limpopo government
Enterprise Linux and open source solutions provider, SUSE South Africa, has joined forces with Limpopo Connexion to launch the Offline Content Project that saw schools getting access to educational information even when they have no connectivity. The project while...
Injecting vocational skills into Gauteng’s economy
The Sparrow Combined Technical Skills School in Sophiatown, west Johannesburg, and the Gauteng Department of Education (GDE) have pioneered a new programme to help high school learners with cognitive disabilities enter the job market. The qualification is called the...
SAP Africa investment into women ICT skills
SAP Africa will award five bursaries to women across Africa to pursue careers in Data Science. The announcement was made at the launch of the Africa chapter of the Women in Data Science (WiDS) Movement, which aims to inspire more women to pursue and excel in Science,...
Collaboration key to combat medical aid fraud
Healthcare fraud, waste and abuse are some of the most complex forms of financial fraud to detect, monitor and prevent because the perpetrators are at every level of the delivery chain from healthcare providers at the top to policy holders at the bottom with many...
Networking and Systems Engineer – Tier 3
The purpose of the position is to deliver senior level technical support, network design and architectural expertise, network maintenance, incident and problem management for the company and its customers within agreed timelines and SLA. This position will also be...
SAP ABAP Developer (Expert) 0759 TT
Based on a strong technical ABAP background, play a technical solution architect role for all change requests.Mediate between developers and functional team members and will engage directly with product owner(s) and external partner feature team(s) for the respective...
DevOps Engineer (AI and Services)
DevOps Engineer (AI and Services)Location: Midrand, Gauteng, South Africa Employment Type: Full-time and Office-based Reporting Line: General Manager - AI and ServicesContact: Chanel Lubbe – Associate Talent Specialist ([Email Address Removed])Job PurposeThe DevOps...
Networking and Systems Engineer – Tier 3 – Remote Remote
The purpose of the position is to deliver senior level technical support, network design and architectural expertise, network maintenance, incident and problem management for the company and its customers within agreed timelines and SLA. This position will also be...
SAP ABAP Developer (Expert) 0759 TT – Gauteng Pretoria
Based on a strong technical ABAP background, play a technical solution architect role for all change requests.Mediate between developers and functional team members and will engage directly with product owner(s) and external partner feature team(s) for the respective...
DevOps Engineer (AI and Services) – Gauteng Midrand
DevOps Engineer (AI and Services)Location: Midrand, Gauteng, South Africa Employment Type: Full-time and Office-based Reporting Line: General Manager - AI and ServicesContact: Chanel Lubbe – Associate Talent Specialist ([Email Address Removed])Job PurposeThe DevOps...
Application Support Analyst (12-Month Contract) (CPT) (EE)
ENVIRONMENT:A reputable Investment Firm seeks a highly skilled Application Support Analyst to fill a 12-Month Fixed-Term Contract where your will provide optimal & seamless 1st and 2nd Line Support, ensuring operational stability and increasing efficiency to...
Data Scientist at Parvana Recruitment
About our client:Our client is a leading provider of telco, payments, retail software - they have a global client base with a strong R&D focus. They are great believers in continuous improvement and fast adapters to new tech and constantly changing business needs....
ICT NETWORK AND SECURITY SPECIALIST
Job Purpose To serve as a shield to safeguard devices and services from malicious attacks orchestrated by hackers, spammers, and cybercriminals, including shielding the organisation against phishing schemes, ransomware attacks, identity theft, data breaches, and...
Network and Systems Engineer – Tier 3
Role: The purpose of the position is to deliver senior level technical support, network design and architectural expertise, network maintenance, incident and problem management for the company and its customers within agreed timelines and SLA. This position will also...
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