Conversational AI and its impact on service resolution
By 2028, 30% of Fortune 500 companies will offer service only through a single AI-enabled channel that allows communication through text, image, and sound, according to Gartner. Multichannel service journeys have become increasingly complex and expensive, leading to a...
How AI will transform labour, energy, society
Artificial intelligence (AI) is going to become an integral part of organisation, with a major role to play in transforming a number of sectors. This is according to S&P Global’s latest edition of its proprietary Look Forward research series, which provides a...
IITPSA ICT Skills Survey focuses on changing landscape
The 2024 edition of the IITPSA South African ICT Skills Survey has gone live for survey input. This survey was previously co-authored by Adrian Schofield, Professional Member and Fellow of the Institute of Information Technology Professionals South Africa (IITPSA),...
BankservAfrica and UPI ease e-commerce payments in Africa
BankservAfrica and UnionPay International (UPI) are collaborating to facilitate easier and safer e-commerce transactions for UPI cardholders across Africa's online merchants. The organisations have joined forces to introduce UPI e-commerce acceptance across several...
Industrial IoT set for massive growth
The global Industrial Internet of Things (IIoT) market size is anticipated to reach $1,69-trillion by 2030 and projected to grow at a CAGR of 23,2% from 2024 to 2030, according to a new report by Grand View Research. The market growth is being driven by a significant...
Webb captures celestial fireworks around a forming star
The cosmos seems to come alive with a crackling explosion of pyrotechnics in this new image from NASA's James Webb Space Telescope. Taken with Webb's MIRI (Mid-Infrared Instrument), this fiery hourglass marks the scene of a very young object in the process of becoming...
Collaboration, tech key to SME growth
Growing a business in tough economic times is no easy feat. For small businesses in South Africa specifically, socio-economic factors are further compounded by issues of political uncertainty, volatile global markets, rising operating costs, and the often lonely path...
Steady growth forecast for server market
The global server market size is estimated to reach $175,29-billion by 2030, exhibiting a compound annual growth rate (CAGR) of 9,8% from 2024 to 2030, according to the recent reports of Grand View Research. Continued advances in emerging technologies, such as AI,...
Overcome AI fears to drive business value
Many employees are being tasked with utilising artificial intelligence (AI) in their workflow, and they are growing increasingly concerned about the potential bias created by the technology or losing their jobs to it. In this Q&A interview, Duncan Harris, director...
How to win the loyalty of Gen Z shoppers
Generation Z, born between the late 1990s and early 2010s, is moving into the workforce and becoming one of the most influential consumer demographics. Retailers will need to adjust their strategies if they are to remain relevant for this highly educated, socially...
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Technology is today’s crystal ball for businesses
The International Monetary Fund (IMF) recently forecast that growth of the global economy will slow to 3,2% this year, down from 6,1% in 2021, and to an even lower 2,9% in 2023. This can be attributed to lasting effects of the pandemic, fallouts from the...
Leave nothing to chance when it comes to data management and data protection
Data management has traditionally not been high on the priority list for South African organisations, often seen as an afterthought and a grudge purchase. By Mohammed Sayed, service delivery manager at Data Management Professionals South Africa (DMPSA) As the threat...
BCX, Alibaba Cloud forge partnership
BCX and Alibaba Cloud have formed a partnership to bring the best-in-class cloud technologies to local businesses in South Africa to drive local digitalisation. The two parties signed an exclusive distribution contract today to grant BCX exclusive rights and authority...
Loadshedding and its impact on gate motors
Electric gate motors in homes, complexes and business parks are being compromised by the frequency of load shedding. Gate motors using a lead acid battery, which is the most common gate motor battery in South Africa, are not capable of being completely discharged and...
Understanding cybersecurity in the post-pandemic era
Prior to the Covid pandemic, employees would access data from within the office environment through a secure, centralised on-premises network. By Ian Engelbrecht, system engineering manager at Veeam Africa As remote and hybrid work became the norm, the attack surface...
Rebooked app offers students relief from high book prices
For thousands of local university students, financial challenges become hard choices when they need to buy expensive textbooks. Sacrifices, including food, must be made to get the specialised textbooks needed to continue studying. For a student from Molteno in the...
Technology Education Day: teaching younger generations about cybersecurity
Technology Education Day (today, 23 September) assumes more significance than ever as so much course work and classroom teaching relies on digital platforms. No matter what field of study they choose, be it engineering or business, there is no way students can...
Investing in software development skills a strategic imperative
Rather than being concentrated in certain industries, coding is crucial across the economy, writes Jessica Hawkey, MD of redAcademy. The highest unemployment rate in the world, where almost three in five youth are unemployed, and a crippling skills shortage -...
Balance is key in breaking down the gender gap
The fact that there is a gender gap problem at an international level is by now well-known and unfortunately too often accepted. By Kate Mollett, senior regional director at Commvault, Africa Specifically, in South Africa, according to a recent statement by UASA, it...
Data-driven agriculture helps to improve operations
Industries across the board are increasingly taking a data-driven approach to drive efficiency and proactivity. With the proliferation of affordable monitoring devices and connectivity, they are using this data to enhance decision-making and overall operations....
Full Stack DevOps Engineer (AI Solutions / Data Science & AI Applications) – 1958 Evdb – Gauteng Midrand
Design, develop, and maintain high-quality software solutions across the whole tech stack Write clean, efficient, and maintainable code; following best practices and coding standards Building with purpose and ownership - striving for meaning and excellence, and...
Onsite Support Technician – Gauteng Johannesburg Region
Onsite Support Technician - Gauteng Introduction:Our client in the IT sector is looking for a Technician to support ESSN products for existing and potential clients. Responsibilities / Duties: Provide telephone, face to face and online support to the client.Client...
Business Analyst IIII
Business Analyst IIIBusiness Analyst IIIKey Responsibilities:Apply a set of tasks and techniques to work as a liaison amongst stakeholders to understand the problems, opportunities, needs, structure, policies, and operations of the organization.Work on large,...
Back-End Developer (Golang)
We're looking for a Backend Developer with Golang experience to join our team! As part of our dynamic and growing organization, you'll have the opportunity to work on cutting-edge projects and collaborate with a talented team of developers.You will support the...
SOFTWARE DEVELOPER – PYTHON-DJANGO NOT NEGOTIABLE
THE POSITION IS OPEN TO THE JOHANNESBURG REGION - PRETORIA- DURBAN OR CAPE TOWN!!!!! A cutting-edge web-based application that gives companies all the tools to manage their share incentive plans. Our client has an exciting position for a go-getter and highly-motivated...
GRC Systems Business Analyst (KG)
Key Responsibilities: 1. Requirements Gathering & Analysis: - Collaborate with business stakeholders (Risk, Compliance, Audit, Legal, IT) to gather and document functional and technical requirements for GRC systems. - Conduct workshops, interviews, and surveys to...
Business Analyst IIII – Gauteng Sandton
Business Analyst IIIBusiness Analyst IIIKey Responsibilities:Apply a set of tasks and techniques to work as a liaison amongst stakeholders to understand the problems, opportunities, needs, structure, policies, and operations of the organization.Work on large,...
Back-End Developer (Golang) – Gauteng Johannesburg
We're looking for a Backend Developer with Golang experience to join our team! As part of our dynamic and growing organization, you'll have the opportunity to work on cutting-edge projects and collaborate with a talented team of developers.You will support the...
SOFTWARE DEVELOPER – PYTHON-DJANGO NOT NEGOTIABLE – Gauteng Johannesburg Region
THE POSITION IS OPEN TO THE JOHANNESBURG REGION - PRETORIA- DURBAN OR CAPE TOWN!!!!! A cutting-edge web-based application that gives companies all the tools to manage their share incentive plans. Our client has an exciting position for a go-getter and highly-motivated...
GRC Systems Business Analyst (KG) – KwaZulu-Natal Umhlanga
Key Responsibilities: 1. Requirements Gathering & Analysis: - Collaborate with business stakeholders (Risk, Compliance, Audit, Legal, IT) to gather and document functional and technical requirements for GRC systems. - Conduct workshops, interviews, and surveys to...
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