These are the most valuable AI use cases for customer service
As organisations seek to maximize the impact of their AI investments, Gartner has identified the most valuable use cases for AI in service and support functions. A Gartner survey of 265 service and support leaders from a variety of industries and business in April and...
Security, affordability will shape a new era for energy
Energy security and affordability have moved to the forefront in many regions as the global energy transition has entered a more turbulent, complex phase, shaped as much by infrastructure realities and geopolitical risk as by decarbonisation ambitions. Drawing on...
These are the key automotive trends for 2025
Gartner has highlighted several trends set to shape the automotive sector in 2025, as the industry faces regulatory pressure on emissions and intense growth from China. “Software and electrification will remain the two main drivers of the automotive sector’s...
Experts warn of risks around Trump’s meme coin frenzy
Donald Trump launched the $TRUMP meme coin this weekend, and its skyrocketed by over 300% in less than 24 hours. As of Sunday morning, $TRUMP hit a market cap of $5,81-billion, marking the former president’s bold foray into digital assets and merchandise sales ahead...
Global PC shipments show slight uptick
Worldwide PC shipments totaled 64,4-million units in the fourth quarter of 2024, a 1,4% increase from the fourth quarter of 2023, according to preliminary results by Gartner. This marks the fifth consecutive quarter of sustained shipment growth. For the year, PC...
Network security incidents dominate in SA
Throughout 2024, the most common type of security incident faced by companies was related to network protection according to the latest Kaspersky IT Security Economics report. Ninety-seven percent of businesses in South Africa encountered adversaries attempting to...
FunkSec rises as an AI-powered ransomware threat
Check Point Software Technologies’ Global Threat Index for December 2024, emphasises the growing sophistication of cybercriminals. For Africa, December was hardly a season to be jolly with eight of the continent’s countries listed among the top 20 most attacked. ...
Banks warned about failed core strategies as time runs out
Banks around the world are rushing to upgrade legacy systems that are placing them at a significant disadvantage in a time when they are already challenged by neo banks that have none of the same infrastructural baggage. But as RFPs mount up, the C-suites have been...
Nvidia releases NIM microservices for Agentic AI
AI agents are poised to transform productivity for the world’s billion knowledge workers with “knowledge robots” that can accomplish a variety of tasks. To develop AI agents, enterprises need to address critical concerns like trust, safety, security and compliance....
ACSA partners to secure fuel supplies
Airports Company South Africa (ACSA) confirms that, following the fire at the National Petroleum Refiners of South Africa (NATREF) refinery on 4 January 2025, which is impacting the production of fuel nationally, the industry has secured enough supply for OR Tambo...
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How to set your AI projects up for success
When business leaders come to picking the right AI project for their company, this often boils down to having the right ingredients and knowing how to combine them. By Robin Fisher, senior area vice-president at Salesforce Emerging Markets Almost every functional AI...
Customer experience leads trends for 2022
Anyone who wasn't on board for the great tech boom in 2020 and 2021 would almost certainly have found themselves regretting their choices, as digital transformation continues to gain momentum in 2022. But "experience is everything" in the year ahead. By Nic...
Expect a cybercrime feeding frenzy in 2022
South African CISOs are making cyber resilience a top priority again this year, and with good reason: 2022 looks set to be a feeding frenzy for cyber criminals. All indications are that this year could set new records in terms of the volume and ferocity of...
A2A will transform payments for a digital world
In South Africa, account-to-account (A2A) payments are starting to bring about a revolution when it comes to the concept of how payments are managed. By Andre Hugo, CEO and co-founder of Spot Money SA However, this method of moving money directly from one account to...
Gumtree launches verified accounts with XDS solutions
Gumtree.co.za, has partnered with credit information bureau XDS solutions (part of the EOH Information Services Group) to launch Profile Verification on its platform. This will allow both buyers and sellers to verify their SA ID number with XDS. Facial recognition...
TallOrder receives additional R47m A-Series funding
TallOrder Solutions, a South African developer of advanced cloud-based point of sale (PoS) solutions for the small and medium-sized enterprise (SME) market, has raised R47-million in additional Series A funding. This takes the total funds raised by TallOrder to...
Cisco Forecasts Top Technology Trends For 2022
With the start of the New Year, Cisco has revealed the technology trends that are expected to make a significant impact in 2022 and beyond. Commenting on the trends and predictions, Osama Al-Zoubi, CTO, Cisco Middle East and Africa, said “Technology is always evolving...
What 2022 may hold for technology’s role in Africa
The past year proved that the only certainty in our world right now is further uncertainty and change. By Cathy Smith, MD of SAP Africa With the world in flux due to the impact of the pandemic, the growing influence of digital technologies in every facet of our lives,...
Genomics: how GOAST unlocks personalised healthcare
From a healthcare perspective, we have witnessed, and continue to live through, a truly historical moment. While it has certainly been a difficult period of history, could we now be looking ahead to a golden age of healthcare innovation? "A recent report from...
New SA app helps parents monitor their kids
Keeping kids safe online is one of the greatest anxieties of modern parenting. Trying to create limits, impose restrictions and constantly monitor your child roaming free across the uncontrolled, and often dangerous digital landscape is fraught, time-consuming and...
SAP Solution Architect
The SAP Solution Architect will be responsible for designing and overseeing the end-to-end solution architecture for the SAP ECC6 to S/4HANA (RISE Private Cloud) upgrade, as well as the implementation of SAP SuccessFactors, GRC, and Ariba. The role involves aligning...
Data Specialist at AfriGIS – Gauteng Erasmusrand
Data Specialist Introduction We are seeking a Data Specialist who will bring deep technical expertise and strategic oversight to ensure optimal data management and utilisation. This role requires a highly skilled professional with extensive experience in data,...
SAP Solution Architect – Gauteng Pretoria
The SAP Solution Architect will be responsible for designing and overseeing the end-to-end solution architecture for the SAP ECC6 to S/4HANA (RISE Private Cloud) upgrade, as well as the implementation of SAP SuccessFactors, GRC, and Ariba. The role involves aligning...
Cobol Developer
COBOL KnowledgeUnderstanding of COBOL syntax, structures, and logic to accurately interpret legacy code for conversion.Candidates must demonstrate: COBOL projects on their resume, work experience at organisations using COBOL.CCB ExperienceFamiliarity with Oracle CCB,...
Senior Software Developer
An opportunity exists for a Senior Software Developer to join our Client, who operates within a niche industry, and whose services add value to the scientific / research community. This is a permanent role and is based in Cape Town. Our Client supports and promotes...
COMMERCIAL BUSINESS ANALYST – Gauteng Germiston
Main Purpose of Job The Commercial Business Analyst plays a pivotal role in supporting the Commercial strategy through pricing analysis, business process evaluation, and data-driven insights. This role will be responsible for analysing customer trends, pricing models,...
Junior Full Stack Software Developer (C#.Net, JavaScript, SQL) (JHB Onsite)
ENVIRONMENT:A dynamic provider of world-class Outsourced and Incident Management Services seeks a responsible and reliable Junior Full Stack Software Developer who is proficient in all areas of the SDLC (Software Development Life Cycle). You will develop the test...
Junior Full Stack Software Developer (C#.Net, JavaScript, SQL) (JHB Onsite) – Gauteng Johannesburg
ENVIRONMENT:A dynamic provider of world-class Outsourced and Incident Management Services seeks a responsible and reliable Junior Full Stack Software Developer who is proficient in all areas of the SDLC (Software Development Life Cycle). You will develop the test...
Performance Marketing & Data Specialist
Hire Resolve's client, a fast-growing and purpose-driven renewable energy client, is hiring in Pretoria! Are you a data-obsessed, performance-driven digital marketer with an eye for detail, a love for clean analytics, and the hunger to scale? Then this one's for you....
CI Storage and Delivery Technical Lead
Key responsibilities include developing and managing server and storage hardware, science archives, data transfer systems, tape libraries, and database services. The lead will also oversee the operation and uptime of these systems and collaborate with international...
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