On-demand delivery on the rise
On-demand delivery is gaining a lot of popularity as a result of the current business and economic challenges and many businesses are expanding their operations by jumping on the digital bandwagon. By Antonio Bruni, CEO of Picup To expand their business reach,...
Gain and maintain public trust for your online business
Covid-19 has propelled businesses across all sectors to not only focus on being the best in the world, but on being the best for the world. This means that they must maintain their "social licenses to operate"--with public trust as their currency. According to Riaan...
Click & collect an essential part of the new normal
2020 was a rollercoaster of a year filled with twists, turns, ups and lock-downs, which threw any semblance of normality out the window. But, despite this uncertainty, last year made one thing clear for retailers and consumers alike -- ecommerce is the future, and it...
Small businesses could become the lifeblood of e-commerce
Small and medium-sized enterprises (SMEs) represent a staggering 98% of business in South Africa today. The fact that SMES also employ between 50 and 60% of the country's workforce and are responsible for a quarter of the job growth in the private sector, according to...
Reasons for quickly implementing a B2B e-commerce solution
The global pandemic forced many businesses to change. Companies and employees who had resisted digital innovation suddenly had no choice. By Andre Adendorff, director of presales at Seidor Africa The demand for online sales began to grow as populations were locked...
Online merchants: check your T&Cs before they bite
In my experience, terms and conditions (T&Cs) are one of the last 'to-do's' in the rush before a new online store goes live, writes Dr Howard Rybko, chief digital officer at Syncrony Digital. Many online merchants think T&C's are a chore. They palm the job off...
How technology is recreating the offline retail experience online
As the Covid-19 pandemic catalyses the move to e-commerce, new technologies are attempting to bridge the gap between offline and online retail by offering rich and immersive experiences that replicate in-person shopping and redefine how people experience online...
Top tips for shopping online this festive season
The Covid-19 pandemic has had a significant impact on all aspects of our lives. As people adopt and adhere to social distancing practices, many have turned to online shopping. According to a recent Mastercard study, South Africa has seen a surge of online shoppers,...
Cyber crime risks destroy gains made over the last year
Online merchants are revelling in the excellent growth of new online customers, driven largely by the Covid pandemic. But, while they are making hay, fraudsters are also migrating online and, if left unchecked, these bad actors could destroy the windfall of this new...
FNB App offers SME marketplace with 3m potential customers
As agile SMEs look to re-shape their business models and evolve their offerings to counter the negative impact of Covid-19, FNB has launched a digital marketplace on its app that gives businesses providing home services solutions access to 3-million potential...
Covid unleashes unprecedented e-commerce demand
As the Covid-19 pandemic forced the country indoors, there was one exception: the demand for e-hailing services continued to grow. By Jake Willis, CEO and co-founder of Lulaway Before the National Lockdown, South Africa was reluctant to adopt e-commerce. But the...
Be extra vigilant on Black Friday this year
Despite the negative impact the hard lockdown has had on South Africa's economy, the annual Black Friday retail sales tradition is expected to remain popular this year. Instead of limiting sales specials for just one day, many retailers have taken to doing Black...