Secure WhatsApp integration is no longer optional for SA businesses
Rather.chat has called on South African businesses to urgently prioritise secure WhatsApp integration, warning that hesitation is costing companies opportunities, efficiency, and customer trust. “WhatsApp is the most widely used communication platform in South Africa,...
Companies rethink putting all their eggs in one tech basket
The recent wave of Microsoft SharePoint breaches, allegedly carried out by Chinese state-sponsored hackers, has brought a stark reality into sharp focus: Being “all-in” with one big tech vendor doesn’t guarantee safety or resilience. In fact, it can make you a bigger...
Businesses can turn digital ambition into real impact
South African businesses are not short on digital ambition. Most already have access to tools like document automation, visitor management and smart lockers. Marcell Otto, product manager: digital services at Ricoh South Africa But having the tools is not the same as...
Modernise to the latest AI PC technology – and thrive in the new era of work
As the end of life for Windows 10 approaches, many organisations are wrestling with decisions about refreshing their PC fleets. Some are buying new AI PCs now, while others are contemplating buying previous generation technology for a quick fix that’s ‘good enough’....
Strategies for smarter digital transformation
The acceleration of digital transformation and the widespread adoption of AI have led to a shift in most business operations taking place in the digital realm, across all industries. As a result, data has emerged as the most critical business asset. “The importance of...
AI sustainability must be a boardroom priority
AI is no longer just a tool for progress — it’s fast becoming a test of responsibility. By Claire Bradbury, sustainability lead for Accenture, Africa As South African companies race to harness artificial intelligence (Ai) for innovation and growth, few are asking the...
Logistics gridlock threatens SA’s e-commerce growth
South Africa’s e-commerce sector is booming, with total revenue projected to top R110-billion this year and more than 40-million consumers now shopping online, according to Statista’s 2025 Ecommerce Outlook. But as thousands of new online sellers enter the market, the...
Sensing tech could unlock agricultural efficiency
Agriculture stands at a crossroads. The sector faces mounting pressure to become more efficient, sustainable, and resilient in the face of climate change, shifting market demands, and rising input costs. To overcome these challenges, farmers will need to adopt new...
Trust is the new infrastructure
You can build highways and hospitals, deploy fibre networks, and modernise fleets but without trust, none of it holds, writes Gugu Nyanda, health and public service lead at Accenture, Africa. Around the world, citizen confidence in government is collapsing. Studies...
Scaling smart: the build-or-buy tech blueprint for SA businesses
Every business leader grappling with digital innovation eventually confronts a fundamental question: forge proprietary technology from the ground up, or integrate an existing, ready-made B2B platform? By Sergey Kastukevich, deputy-chief technology officer at SoftSwiss...
Business risk drives SMEs to ITaaS
As small and mid-sized enterprises (SMEs) across the globe embrace IT as a Service (ITaaS) to overcome skills shortages and infrastructure costs, South African businesses are being driven by an even more urgent concern - business risk. In a climate where cyber threats...
Agentic AI heralds a new dawn for business
The world has gone mad with artificial intelligence (AI)…or has it? This question aptly captures the uncertainty many feel as AI triggers seismic shifts across the digital economy, writes SAICTA member Jason Lottering. AI dominates headlines daily. Yet much of what...