Covid-19 underscores the need for automation
Covid-19 has thrusted the need for automation into the global spotlight. As social-distancing measures force people to eliminate the human element as much as possible, customers may now prefer non-human, contactless interaction, airports may speed up their automation...
How to ensure a successful tech upgrade
By now, you've probably settled into the new, Covid-defined workplace: your team works from everywhere, you've traded face-to-face client meetings for Zoom or Microsoft Teams calls, and you're more comfortable using cloud technology than you might have been six months...
Digital Core gives business a platform for success
The Digital Core has traditionally tended to refer to the core application of any business, typically an accounting or ERP solution - one of the first applications that the business started with to manage their processes and keep track of financial information. By...
Dell advances VMware management, automation, protection
Dell Technologies has announced several infrastructure portfolio innovations for VMware environments, designed to help customers better protect, manage and support traditional and modern applications across edge locations, core data centers and hybrid clouds....
How electric power enterprises can transform
If electric power enterprises want to remain key players in the energy ecosystem, they will have to radically change their operating models - and digital transformation will be key. IDC and Huawei have jointly released a white paper for the electric power industry,...
Agility and flexibility the IT service provider differentiators
In a time when tried and tested business plans are being re-evaluated and even redesigned, the highly competitive IT service provider segment needs to set their sights on partnering with the right companies to ensure that some form of a "pre new normal" status quo is...
How do you know if you’re digitally mature?
When we look back on 2020, we'll remember it as the year everything changed. Customer communication is no exception. By Mia Papanicolaou, chief operating officer of Striata With people around the globe forced to stay home under varying levels of lockdown, companies...
Innovative tech helps to transform construction
The construction industry is being driven forward by technology innovations that significantly enhance efficiency and productivity on site. Companies that are quick to embrace these advancements will leverage several benefits over the long term that positively impact...
Smart network transformation in a demanding world
Coronavirus has increased the speed and complexity of cost-reduction. So, how can you still achieve infrastructure transformation without upfront investment? Wouter Belmans, director: consulting, at BT, shares his insights. The infrastructure of large organisations is...
AI has POPIA implications
Organisations using personal data in artificial intelligence applications need to manage it carefully to ensure they remain compliant with the Protection of Personal Information Act (POPIA). By Leanne Mostert, a partner, and Wendy Tembedza, a senior associate at...
Old school disruption may be the catalyst SA needs for digital transformation
While South Africa navigates its way through lockdown measures and confirmed COVID-19 coronavirus cases now head towards 600 000, this is a time to take stock and act. By Hamilton Ratshefola, country GM at IBM South Africa Many industries can use this time to realign...
Roboteur takes the tedium out of repetitive tasks
As computers become smarter they are going to take over many of the mundane tasks now performed by people. Robotic process automation (RPA) will do many jobs better and quicker than their human counterparts, releasing people to do the creative and innovative things...