Financial institution uses Quintica solution
Organisations in Africa, and in particular financial services institutions, face unique risks all of which lend themselves to developing and cementing business continuity plans to help guard operations in the event of incidents that could threaten operations. Recent...
Flexible SLAs key to success
As outsourcing gains momentum in the IT space, particularly in mission critical areas such as the database, a service level agreement (SLA) is essential in order to govern the type and frequency of services offered and the acceptable level of downtime, says Gerrit-Jan...
Niche outsourcing providers drive value
Outsourcing has become a popular service model, particularly in the IT space, as it can help to deliver greater cost efficiencies and high levels of service, says Gerrit-Jan Albers, service delivery manager at RDB Consulting. However, a trend has emerged in recent...
DiData positioned as Leader by Gartner
Dimension Data, the $5,8-billion global specialist IT solutions and services provider, has announced it has been positioned by Gartner in the Leaders Quadrant of the Magic Quadrant for Communications Outsourcing and Professional Services (COPS) 2012 report. Compiled...