Strategies for mitigating SA’s talent crisis
South African organisations are navigating a complex and rapidly evolving talent landscape. With global trends reshaping local realities, the battle to attract, engage and retain top talent is intensifying. “Employers must critically assess the effectiveness of their...
Choicejacking can hack your phone in the blink of an eye
Although smartphone and tablet manufacturers have introduced measures to protect users from juice jacking, an attack in which malicious chargers compromise connected mobile devices, cybercriminals have found ways to bypass these safeguards. The recently-emerged method...
EU initiative to boost SADC trade launched
The Southern African Development Community (SADC), in partnership with the European Union (EU), the United Nations Industrial Development Organisation (UNIDO), and the International Trade Centre (ITC), has officially launched the Africa Trade Competitiveness and...
SA’s deteriorating rule of law raises concerns
South Africa’s deteriorating rule of law poses one of the most significant risks to its future stability, prosperity, and global standing. This was the core message from Thokozani Mvelase, CEO of the Communication Risk Information Centre (COMRiC), in a keynote address...
Third-party platforms the ‘new front door for customer service’
More than half (51%) of all customer service journeys now begin on third-party platforms such as Google, YouTube, and ChatGPT - with search engines being the most popular starting point, according to a new survey by Gartner. The survey of 5 801 customers conducted in...
Amazon’s 1,5-million workforce dwarves its rivals
In the world of tech titans, revenue and profit are measured in hundreds of billions of dollars - and their workforce comes in tens of thousands of people. And while Apple remains the top earner in this elite group - raking in nearly $3 000 per second (meaning it...
New phishing threat uses fake HR updates
Kaspersky has identified an advanced phishing campaign targeting employees with personalised emails and attached documents disguised as HR policy updates. This campaign marks a significant escalation in phishing tactics, with attackers tailoring not only the email...
An updated guide to Employment Equity
On 15 April 2025, South Africa's Department of Employment and Labour introduced a transformative shift in workplace equity with the publication of the final Employment Equity Targets, Regulations, and Administrative Requirements, as detailed in Government Gazette No....
Out-of-school programs restore confidence, safety and academic success
South Africa is grappling with a worsening education crisis, one that’s most visible in maths classrooms across the country. In the 2023 Trends in International Mathematics and Science Study (TIMSS), South African Grade 5 learners ranked last out of 59 countries in...
Cybersecurity training is the smartest investment you can make
In an age where data breaches, ransomware attacks, and phishing scams are daily threats, businesses can no longer afford to view cybersecurity training as a checkbox exercise. Instead, it should be regarded as a strategic investment with measurable returns. But how...
Measuring values transforms software delivery effectiveness
Organisations frequently grapple with a fundamental disconnect: they have well-defined company values displayed prominently on office walls, and they have robust KPIs measuring business performance, yet these two critical elements operate in separate spheres. By...
Conversation breaks through the app noise
With over 250 000 new mobile apps launched annually across Apple and Google’s app stores, and businesses continuing to push customers to download apps for single-use transactions, the reality of “app fatigue” is pushing customers further away, drowning sales...