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Salesforce expands Agentforce with portfolio of AI agents

Salesforce has introduced a new portfolio of job-ready agents built to take on high-value work across sales, service, commerce, employee experience, and the back office. Connected to Customer 360, these agents can work with the customer context and business processes...

Technical debt is now a boardroom metric, not an IT one

For years, technical debt was treated as an IT problem. Ageing systems, brittle integrations and hard-to-change applications created cost and complexity, but as long as the business kept operating, those problems stayed largely contained within the technology...

Hypervisor decisions are bankrupting IT strategies

The biggest infrastructure mistake businesses are making today is assuming that choosing a hypervisor is simply a licensing decision. It is not, writes Helen Kruger, MD of Troye. It is a long-term business decision that will determine operational flexibility, cyber...

From insight to action: the next leap for African retail

African retail is changing quickly, but not always in the ways conventional digital transformation models anticipated. By Blessed Hwaire, value advisor: retail, consumer products and life sciences at SAP Africa, and Shobhit Jain, executive advisor: retail at SAP EMEA...

Poor platform security leaves printers vulnerable

Many IT teams are overlooking platform security, leaving concerning security gaps. This is among the findings from an HP Wolf Security report, ‘Securing the Print Estate: A Proactive Lifecycle Approach to Cyber Resilience”, that highlights the challenges of securing...

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IoT in retail set to take off

The global Internet of Things (ioT) in retail market size is estimated to reach $488,53-billion by 2033, registering to grow at a CAGR of 24,5% from 2025 to 2033 according to a new report by Grand View Research. The market growth is attributed to enhanced customer...

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Made-in-SA platform makes AI more accessible

Made-in-SA platform makes AI more accessible

A South African company hopes to change the way people across the country and beyond access and engage with artificial intelligence (AI). Siza AI, built by Durban-based tech developer, Jeeten (Jay) Bhoora, is believed to be Africa’s first fully email-powered AI...

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