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The case for friction in the age of automation

Businesses have always focused on removing friction from their processes, with faster approvals, quicker responses and more automated decisions being key markers of efficiency. By Professor Yudhvir Seetharam, chief analytics officer at FNB Commercial More recently, AI...

SA’s datacentre and AI boom needs to be treated like critical infrastructure

As artificial intelligence becomes embedded in the systems running the economy, the buildings housing that intelligence become part of its attack surface – whether or not anyone ever finds them on a map. By Gary Peel, cloud business development manager: southern...

Peer pressure works on AI agents

In July 2026, AI agents being tested by OpenAI broke out of their test environment and into Hugging Face’s production systems. Hundreds of them had found a way to leave notes for each other in a shared software cache, turned it into a makeshift message board, and...

Why are we still fighting yesterday’s fraud?

For years, organisations treated fraud as a transaction problem: identify a suspicious payment, compromised account or fraudulent application and stop it before money leaves the system. By Amritha Reddy, senior director of fraud product management at TransUnion Africa...
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