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Digital companies’ emission reductions lag climate commitments

Despite progress in climate reporting and renewable electricity use, digital companies are falling short in cutting emissions at the pace required to achieve global climate targets, according to the new report Greening Digital Companies: Monitoring Emissions and...

Customers are not forgiving of chatbots after a negative experience

Customers say they are open to using customer service chatbots, but only 27% of customers say they would be willing to try a chatbot again after a negative experience, according to a Gartner survey. Eric Keller, senior director analyst in the Gartner Customer Service...

Intra-African trade a continental priority

Boosting trade flows amongst African countries remains a key economic priority, writes Kanayo Awani, executive vice-president: Intra-African Trade & Export Development Bank at African Export-Import Bank. There is significant opportunity to accelerate the growing...

Study underlines Africa’s unique cardiovascular conditions

A University of Cape Town (UCT) led study, the Sub-Saharan Africa Survey of Heart Failure (THESUS II), has found that the conditions of those most affected by heart failure in Africa haven’t changed much. Africans presenting with heart failure are still 10-20 years...

Stablecoins storm toward $1trn

Stablecoins are turning into one of the biggest forces in global finance. This warning comes from Nigel Green, CEO of deVere Group, as the total stablecoin market cap pushes toward an all-time high above $318-billion, led by Tether’s USDT at more than $184-billion and...

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Users feel safer with in-app tools

Almost all active ride-hailing users surveyed by Ipsos said in-app safety features make them feel safer. However, when asked which individual features they find useful, only 42% selected the Emergency/SOS button, compared with 66% for real-time GPS tracking and 64%...

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Pilot adds AI intelligence with Navigator

Point-of-sale platform and control centre Pilot has launched Navigator, its new AI intelligence layer built to turn the wealth of data already in a Pilot POS system into instant answers and live insights. Operators can ask Navigator questions in everyday language and...

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Westcon-Comstor, Sonar sign multi-region deal

Westcon-Comstor has announced a multi-region distribution agreement with AI code verification and governance provider Sonar. The partnership provides high-value growth opportunities for channel partners across Europe, the Middle East and Africa (EMEA) and Asia-Pacific...

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New funding for SMEs

National Small Business Chamber (NSBC) Africa and TransUnion Africa has launched Access to Finance, a national small and medium enterprise (SME) funding initiative to help South African SMEs better understand their funding requirements and connect qualifying...

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