<center><ins data-revive-zoneid="31" data-revive-id="112a9ec54d551c0833307662200d662d"></ins><!-- [et_pb_line_break_holder] --><script async src="//itomedia.co.za/www/delivery/asyncjs.php"></script></center>

Make your AI policy fit for purpose

Kathy Gibson reports  – Somethings artificial intelligence (AI) makes mistakes – and the consequences could be dire. But when this happens, organisations can’t simply pass off the mistake as a technical error and move on. Because when the AI messes up, the...

The future of customer service is automated, but it must retain a human heart

Customer self-service is not a new phenomenon; it’s just much easier than in years gone by. By Kelvin Brown, customer operations executive at Telviva Yet, despite this, everyone reading this will relate to being “trapped” in a seemingly never-ending loop in contact...

Banks are still missing the links between fraud and money laundering

Financial institutions are increasingly integrating their fraud and anti-money laundering (AML) systems, but intelligence and governance gaps remain. New fraud and AML convergence research from Datos Insights, commissioned by data and AI leader SAS, finds 86% report...

Binance breach will usher in new phase for protecting wealth

The $6,3-billion Binance hack opens a new chapter in the fight to protect wealth, with AI handing criminals the speed to empty an exchange in minutes, warns Nigel Green, CEO of deVere Group. His comments come as Binance, the world’s largest crypto exchange, reveals...

Can SMEs afford AI?

For large enterprises, artificial intelligence is rapidly becoming a serious business investment. For smaller businesses, the question is rather more uncomfortable: can they afford to participate? By Kuben Ramsamy, head of sales at HPIFS Africa AI is moving from an...

read more

Employees key to cyberdefence

Cybersecurity Awareness Month has reminded us that employees are central to an organisation’s defence. By David Howell, regional sales director at ManageEngine South Africa But when do password rules, multi-factor authentication (MFA) requests, phishing warnings,...

read more

Shoppers want more choices for payment

Despite retailers offering more ways to pay than ever, no single payment method is preferred by even one in five South African online shoppers, according to new research from World Wide Worx. The Online Retail in South Africa 2026 study shows instant EFT or automated...

read more

Rooibos is heading for space

The Rooibos in Space project has taken another step towards fruition with the safe dispatch of seeds for the next International Space Station (ISS) mission. Allison Areias, US consul general in Cape Town hosted a farewell for the South African school and university...

read more

Vehicle crime risk on the decline, says Tracker

Vehicle crime remains a harsh reality in South Africa, but the risk faced by motorists today is significantly lower than it was three decades ago, according to Tracker, which says its historical crime data points to a decline in vehicle theft and hijackings from 4% in...

read more

Huawei shakes up AI with new server architecture

Kathy Gibson reports from AI Expo Africa in Sandton – Huawei is launching a new AI infrastructure the will offer a scalable platform for organisations of all sizes. Clinton George, solution architect at Huawei SAT computing, marketing and solutions sales department,...

read more

AI innovation moves at speed

Kathy Gibson reports from AI Expo Africa in Sandton – The speed at which the artificial intelligence (AI) market is moving is unprecedented in the technology space. Keith Jones, co-founder of tech accelerator SW7, comments that the quality and content of conversations...

read more
<center><!-- [et_pb_line_break_holder] --><ins data-revive-zoneid="11" data-revive-id="112a9ec54d551c0833307662200d662d"></ins><!-- [et_pb_line_break_holder] --><script async src="//itomedia.co.za/www/delivery/asyncjs.php"></script><!-- [et_pb_line_break_holder] --></center>