AI seen to impact customer experience
Artificial intelligence (AI) is having an impact on customer experience, according to research conducted by Forrester Consulting on behalf of Experian. The study found that 65% of surveyed business leaders believe that AI has positively transformed their customer...
Work location is not factor in project success
Organisations that bring employees back into the office will likely not see a significant improvement in project performance, especially considering the negative impact this could have on employee morale and retention, as well as operational costs. This is one of the...
Mustek reports lower earnings
Mustek has reported that basic earnings per share for the six months ended 31 December 2023 are 91.02 cents, down 58,5% from the corresponding period a year ago. The group's gross profit percentage decreased to 13,4% fro 14,1% in December 2022. Revenue, at...
Liquid C2 partners with Google Cloud, Anthropic
Liquid C2 has announced collaborations with global technology leader Google Cloud and artificial intelligence (AI) company Anthropic to deliver advanced cloud, cyber security solutions, and generative AI (GenAI) capabilities to African businesses. Customers of Liquid...
Network security SaaS, virtual solutions drive sector growth
In 2023, the network security market witnessed a pivotal shift, with revenues reaching $22,5-billion, according to a new report from Dell'Oro Group. Last year marked a deceleration to a single-digit growth rate, significantly influenced by the declining fortunes of...
Inaugural steps taken towards SA Asset Management Council
In a move that could change the asset management landscape; mining, energy and utilities players convened an inaugural meeting hosted by Accenture in Johannesburg to lay the groundwork for the creation of the South African Asset Management Council. The initiative aims...
New phishing scam targets SMBs
A new phishing campaign targeting small and medium-sized businesses has been exposed by Kaspersky. The attack leverages the email service provider SendGrid to infiltrate client mailing lists and employs stolen credentials to send out phishing emails, making them...
Digital twin market on track for 35% CAGR
The global digital twin market size is projected to reach $155,84-billion by 2030, registering a compound annual growth rate (CAGR) of 35,7% from 2024 to 2030, according to a new study by Grand View Research. Increasing public and private investments in digital...
Tech Wise Solutions secures direct distribution for Bitdefender Consumer Solutions Group
Tech Wise Solutions has entered into a direct distribution agreement with Bitdefender Consumer Solutions Group. The partnership aims to enhance accessibility, product availability, and overall cybersecurity solutions for its valued resellers. "We are pleased to...
Strategic planning, enhanced efficiencies counter rising costs for SA farmers
Farmers in South Africa are among the business owners who are often hardest hit by the compounding pressures of domestic economic challenges and international turmoil. The current environment is fraught with uncertainty thanks to unrelenting load-shedding, escalating...
Don’t gamble with your cybersecurity
The recent wave of cyberattacks targeting the global casino and hospitality industries has raised alarm bells. Carey van Vlaanderen, CEO of ESET South Africa, says smaller chains, online gaming sites and their customers are equally susceptible. Fortunately, there are...
SA households have the power to turn the tide on load shedding
South African households can reduce their dependence on the national grid by tapping into the abundant potential of solar energy, writes Ross Mains-Sheard, co-founder and CEO of Versofy Solar. South Africans faced a dark 2023 with a record-breaking 332 days of load...