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AI makes critical thinking a workforce priority

A new global study from the IBM for Business Value points to a disconnect between the skills chief human resource officers (CHROs) say AI requires and those employees prioritise. While 71% of CHROs identify the ability to supervise, validate and override AI outputs as...

Execs see AI value, but ROI is still elusive

More than eight out of 10 executives see value when implementing artificial intelligence (AI) into their businesses, but just a quarter of them are seeing a return on investment (ROI). Almost all of those surveyed in a new Google Cloud report stated that AI agents...

New playbook needed to unlock the value of AI agents

As AI agents move beyond experimentation, companies must decide not just where to deploy them, but how work itself should change. A new report from The Conference Board offers a five-stage framework for redesigning work around AI to produce measurable business value....

As burnout rises, experts advise prioritising connection

As September's focus on suicide prevention and mental wellbeing prompts renewed conversations about mental health, South Africans are encouraged to focus on one of the most powerful protective factors available across every stage of life: meaningful social connection....

Regional PC market plunges by 24%

The Middle East and Africa (MEA) personal computing devices (PCD) market, which is made up of desktops, notebooks, workstations, and tablets, suffered a sharp year-on-year decline in shipments during Q4 2022, according to the latest industry analysis conducted by...

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Global smartphone shipments set for decline

International Data Corporation (IDC) has revised its worldwide smartphone forecast due to a slower market recovery than previously expected. According to the latest Worldwide Quarterly Mobile Phone Tracker forecast, shipments of smartphones will decline 1,1% in 2023...

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Phishing attacks see global increase

Kaspersky's anti-phishing system prevented more than 500 million attempts at accessing fraudulent websites globally in 2022 - twice as many compared to 2021 figures. In Africa, 8,7% of individuals and corporate users were affected by phishing: attacks on their devices...

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More knowledge workers will move to hybrid

By the end of 2023, 39% of global knowledge workers will work hybrid, up from 37% in 2022, according to Gartner. "Hybrid is no longer just an employee perk but an employee expectation," says Ranjit Atwal, senior director analyst at Gartner. "Many employees started to...

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IEC warns of fake chief electoral officer

The Independent Electoral Commission (IEC) is warning the public about the re-emergence of an impostor posing as the chief electoral officer, Sy Mamabolo. The commission first became aware of the impostor in October 2022 and issued a public alert and reported to the...

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