Africa’s restless youth demand digitalisation
Kathy Gibson reports - Africa has a very youthful population – the median age is about 19 years – which is tech-savvy and keen to take part in the global digital revolution. But without connectivity, decent broadband penetration, and fit-for-purpose data centres this...
Cisco modernises enterprise network architecture for the AI era
Following the launch of its AI-ready secure network architecture for enterprises, Cisco is introducing innovations to modernise campus, branch, and industrial networks for the AI era. Cisco's solutions simplify operations, scale for evolving business needs, and...
Technology is reshaping, not replacing, human value
The rise of artificial intelligence (AI), automation and smart technologies is transforming the way we work. By Maureen Phiri, director at Oxyon People Solutions Rather than replacing people, however, these advances are redefining what human value looks like in the...
AI in the contact centre: from efficiency to empathy
The future of the contact centre is not about replacing people with technology, but empowering them. According to Sasha Slankamenac of Dariel Software, AI is shifting customer service from efficiency-driven performance to empathy-focused engagement. With AI copilots...
Why cybersecurity matters
Kathy Gibson reports – As digital transformation rolls out across Africa, cybersecurity is coming to the fore as an issue that affects all governments, organisations, and ciizens. Mondli Gungubele, deputy-minister of communications and digital technologies, tells...
Turn payroll complexity into operational clarity
In industries where every hour counts and efficiency is critical, payroll and HR challenges can quickly bring operations to a grinding halt. For manufacturing plants running 24/7, security teams patrolling around the clock, and logistics networks moving goods across...
AI and the smart factory
Imagine walking into a factory where machines can think ahead, predict problems before it happens, and automatically make adjustments to realise peak performance. By Johan Potgieter, cluster industrial software lead at Schneider Electric This isn’t science fiction;...
MetroFibre brings affordable fibre connectivity to KwaThema
MetroFibre has opened its sixth Fibre Experience Store in KwaThema, marking another step forward in its mission to bridge the digital divide and make high-speed, affordable internet available to more South Africans in underserved communities. KwaThema represents one...
Economic activity accelerated in October
The PayInc Economic Index continued its upward trend in October, coinciding with a record high for electronic transactions processed through PayInc. Yet, despite this stronger activity, economic growth remains constrained, among others, a symptom of anaemic investment...
Zero trust begins with the right security partner
As businesses move beyond traditional network boundaries, the old “castle and moat” model of security is no longer effective. In a world of hybrid work, cloud platforms and mobile devices, implicit trust within a network is a major vulnerability. By Ivaan Captieux,...
POPIA compliance for health data
Health data is one of the most valuable assets in modern healthcare, and the Protection of Personal Information Act, 2013 (POPIA) places strict requirements on its use. By Wendy Tembedza, partner at Webber Wentzel Stakeholders in the healthcare sector understand the...
Five Scenarios of Innovation Drive the African Mobile Industry for the Next Golden Decade
Speaking at the MBB Summit during AfricaCom 2025, Samuel Chen, Vice President of Huawei's Wireless Network Business Marketing, unveiled five scenario-based innovations aimed at driving high-quality growth in Africa’s mobile industry. In his keynote speech, “Inspiring...