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Make your AI policy fit for purpose

Kathy Gibson reports  – Somethings artificial intelligence (AI) makes mistakes – and the consequences could be dire. But when this happens, organisations can’t simply pass off the mistake as a technical error and move on. Because when the AI messes up, the...

The future of customer service is automated, but it must retain a human heart

Customer self-service is not a new phenomenon; it’s just much easier than in years gone by. By Kelvin Brown, customer operations executive at Telviva Yet, despite this, everyone reading this will relate to being “trapped” in a seemingly never-ending loop in contact...

Banks are still missing the links between fraud and money laundering

Financial institutions are increasingly integrating their fraud and anti-money laundering (AML) systems, but intelligence and governance gaps remain. New fraud and AML convergence research from Datos Insights, commissioned by data and AI leader SAS, finds 86% report...

Binance breach will usher in new phase for protecting wealth

The $6,3-billion Binance hack opens a new chapter in the fight to protect wealth, with AI handing criminals the speed to empty an exchange in minutes, warns Nigel Green, CEO of deVere Group. His comments come as Binance, the world’s largest crypto exchange, reveals...

Backend Developer (C#.Net) (CPT/JHB Hybrid)

ENVIRONMENT:A growing global FinTech company seeks the coding talents of a strong strategic-thinking Backend Developer to ensure the successful delivery of its technical roadmap. Operating within an Agile framework, you will collaborate with Developers and Project...

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Server IT Administrator

Seeking a proactive Server IT Administrator to manage and support our client's cloud-based server infrastructure for both internal and client environments. You will ensure system reliability, security, and performance while supporting network and storage systems. This...

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WordPress Developer

Seeking a skilled WordPress Developer to maintain, improve, and build client websites. The ideal candidate is independent, detail-oriented, and capable of managing multiple projects while delivering high-quality front-end and back-end solutions. This is a long-term...

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