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AI ROI falls short for customer service

Just 4% of customer service organizations have achieved the ROI they expected from AI initiatives, according to a survey by Gartner. A Gartner survey of 275 service and support leaders conducted in July through August 2026 revealed that many customer service and...

Record revenue for North American IT distribution

Technology distributors in the United States and Canada generated a record $28,9-illion in revenue in the third quarter of 2026 (3Q26), up 29,2% from $22,3-billion a year earlier, according to the IDC North America Monthly Distribution Tracker, powered by the Global...

Governance determines whether digital transformation succeeds

Ask organisations why digital transformation projects fail, and the answers are usually familiar. By Russell Thipha, chief solutions architect at Intellehub Budgets run out. Technology proves more complicated than expected. Users resist change. Legacy systems refuse...

Modern retail networks are secure, simple, and ready for what’s next

When a store’s point-of-sale (POS) system stalls during a holiday rush, the impact means longer lines, frustrated shoppers, and missed sales. Peak shopping periods test more than staffing and inventory, writes Miriam Kung, product marketing leader for Cisco Networking...

Senior Application Development Manager

Senior Application Development Manager Job description:You will work in the IT solutions team within an Asset Management company. You will be responsible foranalysing, designing, and building solutions that enable operations and business strategic goals....

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1st Line Support Technician (Remote)

ENVIRONMENT:A UK-based IT services provider is looking for a 1st Line Support Technician to join their remote support team. The candidate should possess proactive problem-solving skills and a substantial understanding of business network technologies. Demonstrating...

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Solutions Architect

Job Description - Solutions Architect (.NET / AWS)Our client is seeking a highly technical Solutions Architect with strong hands-on experience in designing and implementing modern cloud-native solutions on AWS using the .NET ecosystem. This role is ideal for someone...

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Solutions Architect – Gauteng Edenburg

Job Description - Solutions Architect (.NET / AWS)Our client is seeking a highly technical Solutions Architect with strong hands-on experience in designing and implementing modern cloud-native solutions on AWS using the .NET ecosystem. This role is ideal for someone...

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SQL Developer – KwaZulu-Natal Durban North

SQL DeveloperDurban | R50 000 - R60 000 per month About Our ClientOur client is a forward-thinking technology company providing integrated software and data solutions to the retail and distribution sector. They specialize in delivering scalable, high-performance...

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Quality Assurance Tester at Resourgenix

Essential skills you'll bring to the table A minimum of 5 years hands-on automation testing experience.Computer Science related degree, diploma, or similar qualification.ISTQB Foundation LevelExperience in working with agile teams and successfully delivering agile...

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SAP Software Test Analyst

My client based in Cape Town is currently looking for a SAP Software Test Analyst to join their team on a contract basis. IT / FINANCE Qualifications & Experience Bachelor's Degree in Information Systems, Computer Science, Finance, or related field5-8 years of...

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