Mitel positioned in Visionaries Quadrant
Mitel, a global leader in business communications, has announced it has been positioned by Gartner in the Visionaries quadrant of the latest Magic Quadrant for unified communications as a service (UCaaS). This comes just weeks after Mitel emerged as a Leader in the...
Aspect launches Unified IP 7.3
Aspect Software has announced the launch of Aspect Unified IP 7.3, a feature-rich customer contact solution that simplifies and flexibly manages omni-channel interactions. Codenamed Mako Shark, Unified IP (UIP) 7.3 improves upon its predecessor by offering greater...
Jasco offers DataVoice DVLink desktop app
Jasco has announced the availability of the new DataVoice DVLink desktop application, an add-on to the proven DataVoice Libra voice recording solution. DVLink enhances the capabilities of Libra through an intuitive, easy-to-use dashboard that makes both the call and...
Mitel named as leader in UC by Gartner
Mitel has announced it has been positioned by Gartner in the Leaders Quadrant of the latest Magic Quadrant for Unified Communications (UC). "Mitel has made bold moves this past year with a series of in-house innovations and acquisitions that have deepened our...
Maintaining optimal UC performance
The enterprise work environment has changed dramatically. Long gone are the days when business was confined to desktop PCs and a 9-to-5 working day. Today, the explosion of online, social and mobile technologies has paved the way for a 24/7 global workplace, with the...
Avaya launches Collaborative Cloud
Avaya has escalated its efforts to get customers to fast-track to the cloud with the first of several sweeping initiatives. These will optimise solutions and processes for delivery of collaboration as a service (CaaS) via the Avaya Collaborative Cloud. Strong demand...
Tropa offers emotional voicemail with Voxeo
Tropa Services, a mobile marketing company based in Switzerland, specialises in innovative customer communication. Delivering emotional voice messages to mobile phone voice boxes with its voiceTRO offering, has developed into a main business. For the technical...
Avaya caters to local SMEs’ UC needs
According to IDC, the global small-to-medium enterprise (SME) market is set to represent 52% of IT spending by 2016, with small enterprises one of the largest segments. To ignore this business segment would be folly, says Selvin Kristnen, MD of Avaya South Africa. “As...
CA Southern Africa announces ARCserve UDP
CA Southern Africa has announced that CA Technologies recently unveiled CA ARCserve Unified Data Protection (UDP). This is an easy-to-use solution providing cost-effective backup and Assured Recovery across mixed IT environments – helping businesses boost the...
OTEL Telecoms releases CloudAstrix solution
OTEL Telecoms has announced the release of its long awaited CloudAstrix Service Provider Edition VoIP SoftSwitch. A carrier neutral Class 5 VoIP Software designed to provision and bill VoIP services for Internet Service Providers and Convergence Telephone Companies....
DCC expands Huawei telepresence offerings
Distributor Drive Control Corporation (DCC) is expanding its Huawei product portfolio with the addition of a range of video conferencing (VC) and telepresence solutions for all sizes of business. These products will augment the existing Huawei products available from...
Jasco announces DataVoice Libra v8.0
Jasco has announced the availability of the latest update to the DataVoice Libra Voice Recorder solution, a full-featured enterprise-class voice recording, storage and retrieval solution that scales seamlessly for any size of business, from SMEs to large corporates....