Avaya named Leader by Gartner
Avaya has been positioned in the Leaders Quadrant in the Gartner Magic Quadrant for Unified Communications for 2013. This is the fifth consecutive year that Avaya has been placed in the Leaders Quadrant and recognised as a key industry player in the unified...
Be contactable anywhere on just one number
Advances in VoIP (voice over Internet protocol) technology have given a whole new meaning to "keeping in touch". That’s according to Andre Joubert, GM of MWeb Business who says that in today’s connected world, every business person needs to be in touch with employees,...
Physical infrastructure and computing trends
In technology, a change in one area often requires an upgrade in another. Similarly, says Schneider Electric, a specialist in energy management, computing trends have a ripple effect on customers’ IT infrastructure and, as such, new trends like virtualisation/ cloud...
Westcon Comztek product wins award
Westcon Comztek is pleased to announce that Avaya IP Office 8.1, a flagship product in the Westcon Communications Solutions stable, has been awarded the Unified Communications Product of the Year award by Internet Telephony magazine. Selection criteria for the award...
Customise video communications with APIs
Today’s working environment is more mobile than ever. Employees are no longer bound to their desks but can now work from home, on the road, while travelling, irrespective of what part of the world they are in, says David Sales, head of Product Management at Kathea....
Avoiding common collaboration mistakes
Collaboration is vital to an agile business, plus it is one of the best ways to be effectively creative. That is, by bringing together limited resources, people and great ideas, collaboration plays an important role in companies rising above the rest and remaining...
Taking video collaboration to the cloud
The benefits of video conferencing (VC) are widely acknowledged – the technology enables face-to-face communication on demand, without the need to travel, improving productivity and enhancing collaborative abilities, says Divesh Nathoo, pre-sales manager at Kathea....
IM landscape changes rapidly in SA
The rapid growth of the WhatsApp instant messaging (IM) client and the decline in the volume of chat messages going through MXit over the past 12 months in South Africa, are indicative of the change in the way people are using their mobile phones to communicate with...
Kathea announces new Polycom product
Kathea, a distributor of video communications solutions, has announced the availability of the Polycom RealPresence CloudAXIS Suite, a software addition to the Polycom RealPresence Suite that extends secure, reliable and high-quality enterprise-grade video...
KEMP wins Microsoft accreditation
KEMP Technologies has announced it has achieved dual gold certification by Microsoft in Messaging and Communications, a unique distinction among application delivery solutions vendors. To gain these certifications, KEMP underwent a rigorous approval process by...
Mitel, Vidyo offer cloud telepresence
Mitel and Vidyo have partnered to deliver a single, comprehensive offering that will integrate Vidyo's HD video and telepresence solutions across Mitel's entire line of unified communications and collaborations (UCC) products. Through this reseller and distribution...
How tech is changing the way businesses talk
Networked-based communications – or Voice over IP (VoIP) – is responsible for a radical overhaul of the role of the business PBX. Previously a mere utility that switched voice calls, today’s IP-PBX offers unprecedented efficiencies, flexibility and functional variety,...