Jan 18, 2013
2012 was a great year for the WiFi industry, especially in the enterprise IT space. More businesses embraced the solutions WiFi had to offer and in the process improved on their internal processes and services to their customers, says Michael Fletcher, sales director...
Jan 17, 2013
Worldwide revenues for microprocessors designed for mobile PCs, desktop PCs, and PC servers will grow 1,6% to $40,7-billion in 2013 according to a new forecast report from International Data Corporation (IDC). The IDC report, Worldwide PC Microprocessor 2012-2016...
Jan 17, 2013
Visionary companies in the mobile telecommunications space are beginning to look at how they can set themselves apart by managing and optimising their customer service to retain and expand their subscriber base. 2013 is likely to be the year of customer experience in...
Jan 15, 2013
As shoppers become increasingly connected, online retailers in 2013 will get back to basics, focusing on strategies and tactics to improve the customer experience and increase Web conversion and loyalty across all devices. According to the 2013 Shop.org/Forrester...
Jan 15, 2013
2013 will be a pivotal year for the South African SMS industry as the issue of interconnect fees is resolved, and mobile networks charge each other for terminating application-to-person (A2P) SMS messages, doing away with the vagaries of the gentlemen’s agreement...
