Jan 14, 2013
CA Southern Africa has released CA Technologies’ top five IT predictions for 2013: Big data grows up There will be an emergence of big data administrators, who will play a critical role in using new technologies and processing power to take a cold, hard (and useful)...
Jan 14, 2013
Business intelligence (BI) has come a long way over the last several decades, transforming from a back office process to a technology utilised by every enterprise department, says Johan Jurd, MD of InfoBuild, a representative of InformationBuilders in South Africa. ...
Jan 11, 2013
The worldwide big data technology and services market is set to grow at a 31,7% compound annual growth rate (CAGR) – about seven times the rate of the overall information and communication technology (ICT) market – with revenues reaching $23,8-billion in 2016. ...
Jan 11, 2013
In 2013, IT buyers will be looking for stability and ways to prepare for the next five years in their business cycle. A new report from Ovum looks at the phenomenon of IT services bundling and how it will influence the IT market in 2013. “The fact that we live in very...
Jan 8, 2013
If contact centres aren’t preparing to embrace these six key trends, they have already fallen behind, says Ian Goss-Ross, CEO of Elingo. Too many contact centres have relied on tried-and-trusted technologies for too long. But emerging trends and technologies that have...
