How IT can harness business trust

IT needs to keep in mind several key factors in order to become a trusted business partner. This is according to business resilience consultant, Helen Berry, who spoke on behalf of Quintica at the recent SMEXA event held in Sandton, Johannesburg. Berry highlighted...

Businesses must master HR to compete

Today’s business market demands that operators ensure their human resources (HR) are effectively managed, agile, technically proficient and positioned ahead of the development curve. This is the view of HR and recruitment specialists at Accsys, who say that HR...

The business of change within IT

Kathy Gibson reports from SMEXA 2014 – IT is seeing massive changes – but the reason is because consumer expectations are changing. NetIQ’s Connie Grobler points out that too often IT is unable to meet consumer needs, so users simply go out and rent services on...

Businesses must grow customer centricity

While the past decade has been known for its technology-evolution and increased pace of business, it has not quite achieved its focus and success in terms of customer centricity. Quinton Pienaar, CEO of Agilitude, Africa’s first Salesforce.com reseller, says that this...

Malicious malware and your business

Today, malware attacks are more frequent, devious and more targeted, successfully penetrating many businesses that consider their security strategies to be adequate, says Carey van Vlaanderen, CEO ESET Southern Africa. Businesses should be aware that your security...