Feb 8, 2013
Promising leading contact centre technologies up and running in 30 days, Genesys One is coming to market in SA through implementation partner Bytes Connect. Genesys a leading provider of customer service solutions, has just launched its Genesys One solution, which...
Jan 22, 2013
Bytes Connect has been named Partner of the Year at Eqstra Fleet Management’s annual supplier day. Eqstra runs fleets for numerous major clients, and fields over 60 call centre agents at four different call centres, says Eqstra IT manager, Edward Macfarlane....
