Channel must advise customers correctly

Resellers who fail to add real value to their customers are less likely to retain those customers in the medium to long-term. That’s the view of Zuraida Smail, channel manager at MWEB Business, who points out that it is far more cost effective to retain and grow...

Embracing the cloud

While cloud computing has been touted as the next-generation architecture for enterprises, some channel players perceive it as a threat, cutting them out the channel supply chain and eroding their traditional product and value-added service margins, says Anamika...

SMEs present an opportunity for the channel

Small and medium enterprises (SMEs) are important contributors to South Africa’s economic development, with some researchers estimating the total economic output of SMEs at 50% of GDP.  However, SMEs face several hurdles in South Africa’s business environment, among...

New criteria for choosing IT partners

IT channel and supplier selection is continually evolving. Customer service and support, low price, and low cost of ownership are the most important criteria when choosing an IT supplier, followed by a thorough understanding of the industry.  According to a new IDC...

EMC transforms partner programme

EMC Corporation has announced significant enhancements to the EMC Velocity Solution Provider partner programme that will make EMC’s industry-leading cloud computing and big data technologies and solutions available to more customers – particularly in the rapidly...