Technologies set to change the world

The Internet of Everything, cloud computing/big data and 3D printing are the three technologies most likely to transform the world during the next five years, according to HIS Technology. Other transformative technologies identified by IHS Technology analysts were artificial intelligence, biometrics, flexible displays, sensors, advanced user interfaces, graphene and energy storage and advanced battery technologies.

VMware offers new integrations

VMware, the global leader in virtualisation and cloud infrastructure, today announced technology integrations with Docker, Kubernetes, the open-source container orchestration project initiated and managed by Google, Mesosphere and Pivotal Cloud Foundry to further...

Local cloud providers boost outsourcing

The call centre has evolved from a “transactional” department into a multi-faceted, social hub of customer service excellence and become a true differentiator for the wise business. As customer service requirements have shifted and evolved over the years,...

Cloud not the best option

Company executives are constantly seeking ways to streamline their business processes and improve efficiencies. Cloud is not the best option to achieve this, it is the only option. This is according to local entrepreneur and Euphoria Telecom CEO George Golding....

Contact centres in the cloud

As a developing market, the African continent is currently seeing much international interest and investment, says Pippa Wilson, portfolio manager: Cloud Solutions, Jasco Enterprise, The Jasco Group. This is resulting in large multi-national organisations, including...