Connected vehicles must be safe, convenient

Jul 30, 2014

Consumers are looking for safety and convenience in connected vehicles, and manufacturers need to entice consumers with offerings at the right price point. This is according to a study by IDC Manufacturing Insights, in the 2013 Consumer Connected Vehicle Study report,...

Consumers fight back on mobile billing

Jul 28, 2014

If you have noticed anything funny about your cellular bill lately, you may have been blind-sided by prevailing mobile data trends. This is according to Rob Lith, director at Connection Telecom.

Is SA happy with mobile service?

Is SA happy with mobile service?

Jun 5, 2014

South African consumers’ satisfaction with mobile network service providers has remained unchanged from last year’s score, with consumers giving the mobile networks industry a satisfaction score of 76.7 out of 100. Their satisfaction with mobile telecoms retail stores...

Consumers happy to share with trusted brands

May 23, 2014

Consumers in SA are more likely to share their data with open and honest brands. This is according to Charles Stretch, MD of leading bulk SMS provider SMSPortal, who says data privacy has been a hot topic since the discussion and introduction of the Protection of...

Improving the online retail experience

May 20, 2014

Consumers in South Africa continue to be frustrated with their online shopping experiences as a result of Web sites that simply don’t offer what they propose to, are inferior, don’t support customer intimacy, are out-dated in their approach to the user experience or...